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February 2024 by Mary Stralkus
Traveled to Massachusetts for the Railroad hobby show, decided to stay in Best Western. The lady at the desk was very friendly and welcoming. The room was clean, perfect for a 2 night stay. Breakfast included, sausage, eggs and pancakes, variety of breads, cereals. Food was hot and replenished frequently. Very convenient to grab a quick bite before heading out for the day. Very centrally located, close to several restaurants, shops and the casino. Would definitely recommend
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February 2024 by James Sabourin
Very friendly staff. Clean room. Breakfast got the job done. Great view of McDonalds !
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January 2024 by Stasopolas Astapov
Gorgeous clean hotel. Very good breakfast. I recommend only positive emotions.
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January 2024 by The Bros
I had a great stay! The hotel was clean and convenient!
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December 2023 by Derek Hyder
This place has a very friendly and helpful lady working the front desk. Rooms were basic but had everything I needed and was clean. I was happy with the stay for the price compared to the hotels in the
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December 2023 by Sarah Miller
The location is pretty central for a lot of what's in the area. We've stayed here twice now. The staff is friendly and accommodating. The rooms could be quieter. The place could benefit from renovation. The rates are fair. The breakfast is ok. Could be better, but not bad for what you pay.
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November 2023 by Beer Venturers
This is a great flyover hotel if you're looking to spend a night or two just south of Amherst. The rooms are a little dated but smelled and looked clean. The beds and pillows were actually comfortable, and we slept great. The hotel is next to a high traffic road, and our window faced that road, so traffic is audible. We travel with ear plugs so not a huge problem. The parking lots is also well lit.There is a complimentary breakfast with all of the usual suspects (eggs, sausage, cereal, juices, bagels, yogurt, waffles, coffee). Which did add nice value to the start of our morning.Considering the price of other local hotels and the fact we only needed it between 10:00 p.m. and 9:00 a.m. it met our needs.Rooms: The rooms were basic, but clean. Are mini fridge and microwave were both operational.Safety: We did not feel unsafe staying here, and the parking lot was well lit.Food & drinks: Included breakfast was a nice start to our morning. It's not going to win any awards but considering the price we paid for the hotel, it's saved us a couple bucks going out to a diner and was an added value.
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November 2023 by Stewart Rose
Excellent staff. The room was very clean. The wi-fi was great. Would recommend this hotel to others. Just make sure to make reservations.
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October 2023 by Michael Salzmann
Very clean, attentive staff in a location near to everything in the area ( restaurants, bars,shopping and near the Casino ) with super east access to the Mas Pike. The staff was friendly, rooms and common spaces are clean and it's a great valueRooms: Small rooms that are super clean with extra comfy beds
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October 2023 by Timothy Freund
The guy that checked me in was very friendly and informative. I could have talked to him for awhile but it was 3am and I needed sleep. The hotel has good parking and a clean room and a good breakfast in the morning.
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September 2023 by B L
Very nice hotel! This was my first time staying here, and I was impressed. The entire hotel is spotless, from the parking lot, to the rooms, to the public areas. Very clean, very quiet, and it's located in close proximity to a movie theater, restaurants, the interstate, and lots of shopping.My company has me staying in town here once a week for a while. I'll definitely use this hotel instead of the last one I had been staying at. This is so much nicer!
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August 2023 by Faith
My husband is a rewards member and this is the worst best western I have ever stayed at. The room is incredibly tiny, the alarm clock is broke only half of the lights work. There is no room to move in this room. The pool is broke… this should be known before staying with kids. I am completely disgusted. I will never be staying at this location again and we will have 2 nights! It definitely needs an upgrade.Sham I see that you have gotten back to me. We will not be staying here again. I will be in touch with corporate. This is a disgrace to the best western name…. I do a lot of secret shopping for best westerns. I have many pictures to send them. So I’m sure you will hear from them. For husband to be told all the rooms are the same size is completely inaccurate.Rooms: Extremely small!
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August 2023 by Tracy donofrio
We had a good stay. It’s on the older side, but it’s clean, the staff was friendly and helpful and the breakfast was good. Sheets and towels were clean and crisp, and the bed was comfortable.Rooms: Good size clean room, comfortable bed.Food & drinks: Good breakfast. Food was checked on and kept filled.
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July 2023 by HAMDY MADY
My stay was supposed to be for 3 nights and my family and I ended up having to leave one night in .All the pictures are fake and there is no access to the river and no rooms with river view.No pools weren’t open and were covered when it was 90 degrees out.Breakfast was in a small room with 4 tables,not like in the picture shows.
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May 2023 by Aaliyah Stewart
First of all, I’d like to debunk some of the negative reviews, the room was spotless. Crisp white bedding - You know it is clean. Great breakfast- lots of choices. Friendly staff. The front desk area could use some updating, but that didn’t take away from the overall experience of our stay. I would stay there again.
