Best Western Springfield West Inn is a clean and convenient hotel located close to many attractions, restaurants, and shops. Guests appreciate the friendly and efficient staff, with several reviews highlighting the welcoming service and cleanliness of the rooms. The hotel offers a basic but decent breakfast, including scrambled eggs, sausage links, pancakes, bagels, cereal, coffee, juice, and fruit, which is replenished regularly. The rooms are generally comfortable and quiet, with well-working AC units and clean sheets; however, some guests found the beds on the soft side and noted that the overall room cleanliness could be improved. The hotel’s exterior and common areas show signs of aging, with some furniture and fixtures appearing worn or cracked. Amenities like the pool were closed during visits, but parking is ample. The location is praised for being close to Six Flags, MGM, the river, and various dining options, making it suitable for short stays or family visits. Guests feel safe and find the hotel a good value for the price paid, especially given its proximity to Springfield attractions, museums, and highways. Overall, it’s a reliable choice for travelers seeking a clean, friendly, and conveniently located hotel.
Was easy to find. Great front desk assistance Room clean & comfy
June 2026
The rooms are nice clean and the shower is great. The water gets as hot as you like and the shower head is at the ceiling great no matter how tall you are. The staff was very friendly and willing to help in any way they can along with a hot breakfast i would definitely stay agin.
May 2026
Jennifer was very sweet and accommodating. Love her, will definitely be visiting again!
