The Costco Tire Center is noted for its professional, friendly, and courteous service. Reviews highlight excellent and efficient work, with seasoned technicians who complete jobs like installing four new tires in about an hour. The center offers the best prices for Michelin or Bridgestone tires, which come with a five-year warranty and lifetime balance and rotation. Staff frequently go above and beyond to help, providing great advice and kindness even in difficult situations, such as with damaged tires or rims. The service is described as awesome, with employees recognized for great customer service. Customers recommend booking an appointment in advance, as the tire center can get extremely busy. The overall experience is summarized as very easy and very nice.
Fantastic service at the West Springfield Tire Center!
March 2025
Such helpful employees..bought 4 tires .. great price !
October 2024
Rick is awesome - I somehow deflated my tire while filling air and the machine stopped responding. Rick helped me refill even though it was 2 hours before their opening time. Saved my day literally and I could go to work on time. Also they did an awesome job ordering and installing my new tires a few months ago. All stars... read full comment
