Hertz Car Rental - West Springfield - Riverdale HLE
Car RentalHours:
1238 Riverdale St, West Springfield MA 01089 Hours
About Hertz Car Rental - West Springfield - Riverdale HLE
Hertz Car Rental in West Springfield on Riverdale Street offers a wide selection of vehicles, including luxury and sports cars, SUVs, EVs, vans, and trucks. The process of renting online, picking up, and dropping off the car is described as easy and pleasant with professional and helpful staff, making for a good overall experience. However, some customers report significant issues, including billing discrepancies where final charges were much higher than quoted and problems with vehicle return logistics where cars were mistakenly reported as not returned. Additional complaints mention vehicles heavily smelling of smoke despite a smoke-free policy and that the location frequently does not answer phone calls.
Most Recent Reviews
June 2026
Love the flexibility to rent with you guys. I will be using your services again , THANKYOU for everything .
March 2026
Top-notch service! I can't say enough good things about the service I received this morning from this Hertz agency. From the time the gentleman picked me up at the body shop until I drove off their lot with my rental, all went smoothly and professionally.
Thank you for making such a stressful time go so well!!
February 2026
This is my go to rental car place. Always fast, friendly service.
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