About Raymour & Flanigan Furniture and Mattress Outlet
Raymour & Flanigan Furniture and Mattress Outlet offers 5,000+ items in stock and delivers in 3 days or less. Located at 1406 Elm Street, West Springfield, MA, the outlet features a wide section of quality discounted furniture. Customers praise the professionalism and courtesy of the salesman, who directed shoppers to furniture that fits their needs quick and satisfying. Sales staff are friendly, helpful, and knowledgeable, and they help shoppers decide without trying to sell. The experience is relaxing, and staff are patient while customers try every couch and comforter. Managers push delivery dates and provide great customer service. The outlet is considered the best compared to the regular store across the street.
Great sales person name linnette will not give 5 star because furniture didn’t come quick but it’s not the sales persons fault but salesperson is awesome and caring
October 2026
Julio was very helpful and friendly but not at all pushy. We had a good experience in the Outlet store and found what we were looking for in the price range we wanted.
October 2026
Walked in after checking out a few other stores and was greeted right away by Jose Lopez. Jose was friendly, knowledgeable, and not pushy at all. He gave my wife and I some space to explore before ultimately making our decision. Can’t wait for it all to come in!
