Home Decor in West Springfield, MA
7 locations found near West Springfield
View Map11AM - 7PM
895 Riverdale St, West Springfield
Home Decor
11AM - 7PM
1406 Elm St, West Springfield
Home Decor
“We came in to purchase a couch a few months ago and the sales experience was not great. I was hesitant to come back, glad we did though bc this experience with Ana was 100% different.We decided to go in again today, because I saw a piece for furniture I saw online and I wanted it. I was prepared to walk in and just tell the staff to let me be due to my last experience, however, one employee stood out. She said hello when we walked in and asked if she could help. I immediately said " no I know what we need and I will find you when I'm ready". She didn't follow us around like the other sales rep did in our previous visit, she respected and acknowledged what I said. Unlike our first experience. She stayed close in case we needed her, but didn't force anything on us. When we were ready she helped us. She was very personable, knowledgeable, and helped with the purchase.I truly feel other sales reps should take a page from her book. Walking into a furniture store sometimes feels like walking into a car show room. Remember, people are there to buy something, maybe change up your sales approach and hire more people like her and the sales will keep coming.Thank you again Ana Mendez! We will be back again, and will be sure to come to you. I appreciate your attention to detail and making me feel heard, understood and using active listening to help me find what I needed.”
Home Decor
“Daiyaan was a great salesman. He introduced himself as we came in. Then he let us be to explore there nice showroom. As we got comfortable trying out the beds he had reproached us and was very informative. We purchased a nice bed and we plan on going back for a new couch next year. Highly recommended..”
Home Decor
“This place was amazing. I absolutely love Flags and the selection was plentiful. Kate was helpful but not pushy. I enjoyed our conversation and her knowledge of the store products. I left today with three new flags for my collection And, there is more than flags. Stop in when in the area”
11AM - 7PM
135 Memorial Ave, West Springfield
Home Decor
“I love shopping at Bobs, I been well over 10 years and wouldn’t shop anywhere else for my sleeping and most furniture products, I wouldn’t mind a discount occasionally but it is what it is”
Home Decor
“Great show room, so many lighting choices. The person helping us was wonderful, helpful and knowledgeable. I highly recommend visiting this lighting store. Chances are you will find what you are looking for.”
Home Decor
“Went in looking for a particular recliner for someone with significant back problems. We had many requirements and with the help oh Michael Stephen we found it. He had so much patience and knowledge that we had a great experience. Thank you to Michael and the rest of the staff.”
Home Decor in The Nearby Cities
Related Categories
You May Also Like
-
Raymour & Flanigan
2 Locations
“Jessica, the Home Furnishing and Sleep Consultant that approached us as we entered the store, was fabulous! We had a pretty good idea of what we were looking for before we arrived, and Jessica knew exactly where the inventory was and answered all our questions. Jessica made shopping at Raymour and Flanigan fun!”