Westborough Ace Hardware is a part of the Ace Hardware network, which consists of over 5,000 locally owned and operated stores around the world. As a helpful hardware store in the community, Westborough Ace Hardware is committed to providing personal service, quality products, and a convenient shopping experience to its customers. Reviewers praise the store's great customer service, friendly and knowledgeable staff, and reasonable prices that stand out compared to larger competitors like Lowe's and Home Depot. Customers appreciate the wide variety of products available and the ease of finding replacements for broken items with the help of the helpful employees. One reviewer shared a positive experience where an employee, Ryan, quickly resolved an issue with an online order, demonstrating professionalism and a commitment to customer satisfaction. Another reviewer highlighted the exceptional service provided by an employee named Shawn, who took the time to replace a battery in a customer's remote garage door opener, going above and beyond the expected level of service. Overall, Westborough Ace Hardware is described as a reliable and helpful local hardware store that prioritizes personal attention and quality service for its customers.
Really nice people working there. The young lady, the cash register really helped me out by replacing a battery in my car key. I would say they are outstanding.
September 2025
I’ve made quite a few trips to Westborough Ace since moving here a year ago. Great customer service. Really friendly and knowledgeable. Take a swing by and see for yourself.
August 2025
Nice friendly employees and give Thanks you to customers can use ACE coupons and brands quality
