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February 2024 by W帅
I came 3 time in attempt of making a checking account, all three time didn’t work
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December 2023 by John Gniadek
Just stopped to use the ATM. Good location when there tend to be fewer and fewer branches open.
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July 2023 by Joe
Terrible service! avoid this bank! about two weeks ago, I went there to complete several things and they couldn't do any of them. I am quite sure they could help me with one thing but they refused for a fasle reason. I said fasle because later the 888 help line told me no such restriction. Maybe they don't like me since their aplogies were not sincere. They didn't care even when the customer was not happy. There were several bankers chatting together but no other customers there. I went to another bank and saw many customers waiting. I suggested my family to close all BOA accounts.
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July 2023 by James Wylly
Great branch. Friendly, welcoming, super efficient.
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December 2022 by Deb S
They have posted hours and appear to be fully open again - teller was great and very helpful.
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August 2022 by Mike Adams
This location has been closed for over 2 months
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June 2022 by Paul
Never open. Lucky if there one teller on duty, plenty of employees just hanging around. Have to switch banks as they have closed almost all of there branches, just an ugly experience.
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May 2022 by Veronica Arevalo
Going on 4th week closed now. Insane. Shrewsbury did not like how many business deposits I brought the other day with me, while having just one teller open there while another assoc calmly walked through the line to "facilitate" the process. Good luck BOA, with keeping customers.
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May 2022 by Dorian Page
"Temporarily closed due to circumstances beyond control" is what the sign on the door says for two days in a row. They won't say what those "circumstances" are, but I was there in person within the last week and it would be nice to know if the staff all has Coronavirus or if I was exposed to it when I was there. It is unacceptable for them to not disclose the reason why a bank branch is suddenly closed every day, you know, due to "circumstances"
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March 2022 by Salah Kheznadji
Worst service ever...... they don't even know what they are doing ....
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February 2022 by Jim S
Never open and lousy service. I'm moving my accounts to another bank.
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December 2021 by izzy Inci
Very slow service window teller!
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July 2021 by A. P.
Closed branches, long lines, poor customer service. And it is getting worse every year. The worst bank in the area. Closing all my accounts here
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June 2021 by Doc L.
Im tired of BOA and all of their fees etc.... I've been their customer for over 30 years and they have continually gotten greedier and greedier... Their employees seem to support this mentality so I will be taking my business elsewhere....
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May 2021 by Amit Gupta
Can any one please tag a Bank of America management person, since last 2 hrs I am in call with representative and still issue related to my debit card is not resolved. Today spend approx 4-5 hrs on wait time and talking with representative but still issue not resolved.
