Mattress Firm Northborough Crossing is committed to providing customers with the best sleep experience. Their Sleep Experts undergo over 200 hours of training to create personalized solutions, including mattresses, bedding, and essential accessories. Customers can shop confidently with the Love Your Mattress Guarantee, which offers low prices on top brands like Sealy, Tempur-Pedic, Sleepy's, and Serta. The store also provides a 120 Night Sleep Trial to ensure customers find the perfect mattress. Customers consistently praise the knowledgeable and friendly sales representatives, such as Ignacio, Richard, and Rick, who guide them through the selection process and make informed recommendations. Customers appreciate the smooth delivery and setup service as well. Overall, Mattress Firm Northborough Crossing strives to deliver exceptional customer service and a comfortable sleeping experience.
Richard was great! Very friendly and patient as he helped us find just the right mattress- showed us various options and very knowledgeable about the products. No pressure, very enjoyable experience. Mattress was delivered on time, excellent customer service. Highly recommend this store!
June 2026
Ignacio is a really nice guy! Super nice. Really happy with his communication and his attitude. Highly recommend them! Also the delivery came on schedule with no issues at all! Also the good price.
June 2026
Ignacio was enthusiastic, patient, knowledgeable and competent! We are thrilled with our Stearns and Foster
