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“I've never had a bad experience here, everyone is super helpful and I'd would definitely recommend Extra Space to anyone looking for a place to safely keep your stuff!”
“My experience here was the best I've ever had. Missy was so helpful, and polite when my truck had issues and they were about to close. God bless great people. Thank you Missy wish more people were like you”
“I know you can't plan a breakdown but if you do break down in the early morning shift at this location. The management was so helpful and the mechanic Justin came out and spoke with me about my truck needing to be fixed. He let me know the possibilities and really relieved me of any concern. From the gentleman/ woman at service desk All the way to the mechanic Justin, The service was amazing today. That being said sometimes this place gets busy as the day goes on and like any ryder they may be short staffed.
That being said I was turned away after driving an hour in Boston last week by the guy there. If I had to compare the two experiences I would think they were two different corporations. This is certainly not the case ?.
The Ryder in Milford Massachusetts has exceptional and caring employees. Just wanted to give a big thank you. Sometimes being a truck driver you feel all alone in the world. So any little bit of consideration goes a long way.
Thank you all”
“Travis in the dispatch office is one of the best i've had the pleasure of dealing with! i had the pleasure of meeting travis on our job site in boston, he is a very well put together young man who knows his way around a truck! whatever he is being paid isn't enough, couldn't recommend working with travis more!”
“I have a such wonderful experience with u-haul rental at uptown Town in Massachusetts, I recommended to anyone that needs to rent a uhaul Truck. Really good care from the business and employees”
“I have rented a lot of uhauls over the years and a handful of storage units and this location as well as any I have been to have honestly had the best customer service. I work in customer service myself and have for a long time. Everyone is always straight to the point but nice and helpful. I think this is what people really want over fluff.”
“Dean was very helpful, vehicle drove smoothy and hauled everything I needed to my new rental!! I may even have another trip to book to clean out my storage at the end of the month.”
“Very helpful, helped me scan my ID, quick check-in and return processing. Friendly and professional service staff. Would certainly use them again if the need arises.”
“The only reason this place is better than uhaul is because of the guy that works here. Its expensive but I got a lot more attention and knowledge from the old guy here than anywhere else I have rented. I hope they pay him well.”
“One of the easiest & seamless processes I have ever had at a U-Haul! Friendly & energetic staff. Next time I rent I will definitely go straight to this team!”
“I recently had to rent a power washer, and I wanted to share that my experience dealing with Monnick/Marlborough Grand Rental was excellent. I have been taking my equipment to them to get serviced, as well as buy necessary hardware supplies. Often times we overlook the smaller stores and go to the big box stores (Lowes, Home Depot, etc). However, these guys are personable, friendly, willing to help, and they work with you to solve your problems. I will definitely go back here, and I do recommend them.”
“They delivered exactly what they said. They were gonna deliver, in perfect shape, on time, and were a pleasure to deal with. This is a good service oriented company.”
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“The customer service is the best I’ve ever experienced, and their prices are very competitive. I also feel like the facilities are the cleanest and are well-kept, far superior to all the other places I checked out.
I will say they jumped my rates by 40% after a few months. I’m not sure if I’ll return next yr or not, and when I visited mid-winter the security gate was wide open for over a couple months.”