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“The manager is super nice. He made sign up a breeze. Facility is nice and clean. Safe too. They did a great job yo accommodate my needs. I highly recommend this company!”
“I know you can't plan a breakdown but if you do break down in the early morning shift at this location. The management was so helpful and the mechanic Justin came out and spoke with me about my truck needing to be fixed. He let me know the possibilities and really relieved me of any concern. From the gentleman/ woman at service desk All the way to the mechanic Justin, The service was amazing today. That being said sometimes this place gets busy as the day goes on and like any ryder they may be short staffed.
That being said I was turned away after driving an hour in Boston last week by the guy there. If I had to compare the two experiences I would think they were two different corporations. This is certainly not the case ?.
The Ryder in Milford Massachusetts has exceptional and caring employees. Just wanted to give a big thank you. Sometimes being a truck driver you feel all alone in the world. So any little bit of consideration goes a long way.
Thank you all”
“Came in to use the restroom as the gas station across the street did not use one. The staff was very kind and let us, 5 star service even though we weren’t buying anything!”
“Travis in the dispatch office is one of the best i've had the pleasure of dealing with! i had the pleasure of meeting travis on our job site in boston, he is a very well put together young man who knows his way around a truck! whatever he is being paid isn't enough, couldn't recommend working with travis more!”
“I have a such wonderful experience with u-haul rental at uptown Town in Massachusetts, I recommended to anyone that needs to rent a uhaul Truck. Really good care from the business and employees”
9AM - 5PM
40 Bearfoot Road, Northborough
Truck Rentals
“My interactions with several members of the staff here were excellent. They are very professional, courteous, and nice to deal with.
Although the truck was very used and quite old, it was in fantastic mechanical condition and drove great on the highway.”
“This location was great. There was an actual person there to help you and I got in and out quickly with a vehicle keys in hand using their app at some remote locations sucks. The app is difficult and it actually takes longer to rent vehicle so I'm giving five stars to the location that there's an actual human being at”
“I recently had to rent a power washer, and I wanted to share that my experience dealing with Monnick/Marlborough Grand Rental was excellent. I have been taking my equipment to them to get serviced, as well as buy necessary hardware supplies. Often times we overlook the smaller stores and go to the big box stores (Lowes, Home Depot, etc). However, these guys are personable, friendly, willing to help, and they work with you to solve your problems. I will definitely go back here, and I do recommend them.”
“I'm so glad I chose this location to store for a move that's coming up. I appreciate Will who was able to make my reservation over the phone after I had already made one but never received any type of confirmation. He was kind enough to call me back and confirm I was set to move in. He was even there the day of move in and made it quick and easy for us to get in and out. This is great customer service after seeing other UHAUL reviews.”
“Daniel’s un-hurried check-in experience made this a 5-star. Easy to reach location. Awesome hours of operation. No gates. Tons of parking space even for large trucks. Trucks were in great condition.”
“The only reason this place is better than uhaul is because of the guy that works here. Its expensive but I got a lot more attention and knowledge from the old guy here than anywhere else I have rented. I hope they pay him well.”
“Very helpful, helped me scan my ID, quick check-in and return processing. Friendly and professional service staff. Would certainly use them again if the need arises.”
“They delivered exactly what they said. They were gonna deliver, in perfect shape, on time, and were a pleasure to deal with. This is a good service oriented company.”
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“What an amazing crew, Larry & John. Called in with an issue and they resolved ASAP. Couldn't ask for a better crew at this place! Highly recommended!!!!”