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“This credit union is highly recommended. Amazing staff, low rates, great offers, strong sense of community and support. Customer service is above and beyond. They are straightforward, very friendly, and that's definitely the go-to credit union to help when looking for options for your fiscal needs. Their processes are prompt, no surprise fees, everything is very straightforward and streamlined. I'm a happy member and a happy customer.”
“Great community bank. Whenever you enter, you see the same person. Workers and managers are not changing every 2 months. I love that about it. I've been here now for 8 years.”
“Great banks good rates fast service was a vey easy application. Process a good bank to help get out of credit card debt with a low interest rate loans . Thank you!”
“They have been magnificent in the past. It was possible for me to be overseas, for example, and call them through Skype, and have them pay down a Visa bill from a recent payroll deposit. But they don't do that any more, and the e-banking is nowhere near as effective, and probably not as secure. If I miss a Visa bill, they sock me with a huge fee- and I can't just pay it off over the phone. So I have to drive there for any significant business. I don't go to banks at all, their service went South years ago- I guess they are picking up this habit, in the executive suite. Staff are generally cordial and efficient, though, unlike in banks.”
“Been a member for 20 years. Love the friendly people of the Agawam Branch. I moved an hour away to CT and still continue to do my banking with Freedom Credit Union and always visit the Agawam branch when necessary.”
9AM - 4:30PM
63 Park Ave, West Springfield
Credit Unions
“I recently refinanced my mortgage with ARRHA Credit Union. I worked with Michael Kelly and the process could not have been easier and stress free. During this trying time, Michael was amazing to work with and he even combined my home equity loan into the refi and the rate was amazing. I am saving a ton of money and my new mortgage is also 20 years as opposed to 30 years. I recommend Michael and this credit union to anyone looking for banking, a loan, whatever. You will be extremely happy you did!”
“Went on Saturday morning through the drive thru & made my deposit tgat got stuck in money machine! Just wanna thank the ladies for helping out & .making sure they retrieved my money in timely manner! BEST CUSTOMER SERVICE 👌”
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“I had a wonderful experience at this bank! The staff was incredibly friendly and took the time to answer all my questions. Plus, the atmosphere is welcoming and comfortable, making banking much less stressful.”