The Home Depot in Westfield, MA is a go-to destination for the local community's home improvement and gardening needs. Customers praise the store's wide selection of tools, appliances, outdoor furniture, building materials, and gardening supplies. The knowledgeable and friendly staff, like Susan and Angelo, are always ready to provide expert advice and support, whether you're a DIY enthusiast or a professional. While the employees are generally wonderful, some customers have expressed frustration with the increasing emphasis on self-checkout, which can lead to delays and confusion. One reviewer also noted an argumentative employee in the paint department who seemed to think he knew more than the customer. Overall, the Westfield Home Depot receives high marks for its well-stocked and clean facilities. However, some customers have had to wait over an hour for forklift service, which they found unacceptable. Despite this, the store's dedication to customer service, as demonstrated by the team's efforts to help a customer find a hard-to-find Christmas decoration, is widely appreciated by the community.
