Cumberland Farms is a family-owned convenience store chain. It provides gas, coffee, and cold fountain drinks with a focus on convenience and value. The experience can vary. Some find it a typical, tidy place to get gas and coffee and be on their way. Others report inconsistent service, noting that items like hot coffee may not be available near closing time and that staff can sometimes be rude. Reviews describe it as a place for cheap coffee and expensive gas, advising customers to temper their expectations for a straightforward stop.