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“Ricky, aka Ricardo, was so nice, extremely professional, and knew his stuff. He helped me with my phone problem. Very grateful he was in the Concord, MA store today.”
“I switched from Verizon to T Mobile and Lu took his time with me and ensured we got to capitalize on the promos for phones and tablets! He answered all my questions and I had tons! :-) Dave was also helpful and supportive. Overall my switch to T Mobile was stress free because the customer service provided in the store! We are loving our phones and the coverage is amazing in our remote area!”
“I had the absolute best experience dealing with Wes Luna at the Team Mobile Store on Bridge Street in Lowell. He was very helpful and knowledgeable in all aspects of my account and adding a new phone and Apple Watch. I recommend him for anyone going into this store.
Thank You, Wes ?”
“These folks turned a horrendous experience at another T-Mobile store, that was less than a mile away, and make leaving Verizon simple and fun! Very busy on Sunday so I would recommend coming in during a week day.”
“Yad was a great help. We are moving into our first apartment and had to get internet, cable, and new phones. Yad helped us with all three, and at a great price. I highly recommend seeing him.”
“So I've had some great experiences with Verizon and some exceptionally bad experiences with Verizon. However this store has sorted every issue I've had to this day. I want to give a genuine thank you to Zach,John and, Jeff for being exceptional employees. They are attentive to their customers needs and genuinely care about our concerns. As far as I'm concerned they all deserve raises.”
“James , george, hass edianis... thank you for your expertise help with setting me up with my new phone . I highly recommend your mobile store on chelmsford street Lowell mass. I so much appreciate all of your help”
“David Chery was incredibly helpful. Very professional, kind, and knowledgeable. He put in 110% effort even for a customer that walked in right as they were closing.”
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“The staff is great! An employee named Ian helped get a great deal on a new phone, and was overall just a pleasant experience. Welcoming and laid back vibes in the store.”