Verizon stores at IM Wireless, located in Massachusetts, New Hampshire, and Maine, are known for their excellent customer service and knowledgeable staff. Customers have praised the helpfulness and expertise of employees like Ricky and Tasha, who provide valuable advice and patiently assist with new devices. Although the stores can be busy, visitors find the staff polite and efficient, ensuring all issues are addressed. The stores are well-stocked with necessary products, contributing to a positive shopping experience. Overall, Verizon at IM Wireless is recognized for its commitment to exceptional service and customer satisfaction.
Very knowledgeable staff. Very pleased with the customer service there.
August 2026
Bryan is the best person to work with - he is pleasant efficient and explains things well. It's the best store because he makes things easy.
August 2026
Bryan at the Concord store is super helpful and knowledgeable. Definitely recommend this location. We got the Fios internet in a very quick and easy way thanks to Bryan.
