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March 2024 by Michele Alfond
Every time I ship an item the staff is very professional and helpful but this time I have to give a special shoutout to Sheila. Unbeknownst to me, I shipped a package to the wrong address. It came back twice and more. Sheila went above and beyond to figure out why the package wasn’t getting to the right person. Throughout the whole ordeal she always remained calm, kind and professional and made many inquiries on my behalf. It is very apparent that she truly cares about the customer and getting packages to the right spot.
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February 2024 by Ross Kass
Ease of use, location and staff are amazing there.
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December 2023 by Maxim N.
The notary was helpful.
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December 2023 by Ivandra Neves
Meet and Sheila went above and beyond with their customer service skills. Very helpful and a pleasure working with them. They are perfect examples of what a customer service professional should mimic.
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December 2023 by Angela Branch
The staff is polite, responsive, and communicative. There were multiple customers in the shop while I waited for my fax to be send. The Clerk was very communicative so I didn't have to guess what was going on with the fax.
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October 2023 by stephen eagan
Well, aside from the fact that UPS is ALWAYS on time & everything always arrives in the condition it was sent in, the customer service is above everyone else
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August 2023 by Sara Khosrowjerdi
Always fast and pleasant. Sheila and her team are personable and professional. They make drop offs as easy as possible. Great location!
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August 2023 by Samantha P
The staff is always very friendly and helpful, especially the ladies who work in the morning!
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June 2023 by Keenan Brock
Quick and friendly.Mostly come here to drop off Amazon/other returns. They take ups or usps.I messed up and had to print a label for one and they had me email some info and took care of it (~ $1)
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June 2023 by Christina
Had my fingerprints done. Easy and Sheila provided exceptional customer service.
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June 2023 by Adarsh Patel
Young lady with short hair who works at the front was very rude. An individual who was in front of us politely mentioned to the young lady who was working with her that she could attend to us instead, so she scoffed and dropped the plastic bags she was holding and shook her head. Then when the young lady with short hair attended to us asked if all the Amazon products were to be returned. It was mentioned yes, but become quickly annoyed and gave bad looks at us when she realized every Amazon product actually has their own separate QR code. Basically, she started to rush despite only a few customers were waiting in the store and made it quite aware that any and every customer slows her down. We appreciate the help ups provides us but not with this kind of service.
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May 2023 by Adi 99
Young lady with short hair who works at the front was very rude. An individual who was in front of us politely mentioned to the young lady who was working with her that she could attend to us instead, so she scoffed and dropped the plastic bags she was holding and shook her head. Then when the young lady with short hair attended to us asked if all the Amazon products were to be returned. It was mentioned yes, but become quickly annoyed and gave bad looks at us when she realized every Amazon product actually has their own separate QR code. Basically, she started to rush despite only a few customers were waiting in the store and made it quite aware that any and every customer slows her down. We appreciate the help ups provides us but not with this kind of service.
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January 2023 by Greg White
Very slow service. Will leave people waiting in line while they answer the phone, hang out in the back and so on.
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October 2022 by goldy goldy
Young lady working here is very rude, I have noticed this couple of times, ignored it initially but couldn't resist this time, UPS owner of this store should give training to their employees how to be polite and ethics of working in service industry.
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April 2022 by Mark Lance
I often frequent this UPS location and have always received wonderful customer service from Sheila!! I believe that she is in a management capacity and she is a true asset to UPS!