Xfinity Store by Comcast Branded Partner
Internet Service ProvidersHours:
106 Main St, Weymouth MA 02188 Hours
About Xfinity Store by Comcast Branded Partner
The Xfinity Store by Comcast Branded Partner in Weymouth, MA, offers a range of services, including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment. Many reviews highlight a mixed experience at this location. Some customers appreciate the recent improvements in service under new management, noting that the staff works hard to assist each customer despite being busy. One reviewer expressed satisfaction with the top-tier service received, particularly praising a staff member for their helpfulness. However, the store has faced criticism for long wait times, with some customers reporting nearly an hour spent in line. This has led to frustrations, especially for those with disabilities or limited time. Some felt that the push for additional mobile services was excessive and not well-timed with their needs. Additionally, concerns have been raised about the store's cleanliness and maintenance, with reports of dusty displays and damaged equipment. Despite these issues, some customers have recognized improvements in staff professionalism and efficiency. Overall, the store appears to be in a transitional phase, with efforts to enhance customer experience while still facing challenges.
Most Recent Reviews
June 2024
Terrible automated service terrible in person service very expensive not helpful. Jump through hoops make you work for them. Don’t do anything to help in anyway but take away from you.
June 2024
Clean store, great fast service. Adam’s the man. Helpful and easy.
June 2024
Adam is on top of everything and awesome to work with
More Comments(162)
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