Auto Parts in Whitman, MA

“After someone unfortunately backed into my car in a parking lot and fled the scene, I was incredibly stressed about dealing with the repairs. From the moment I brought my car to Columbia Auto Body, the entire experience completely changed my outlook.

The team was professional, kind, and extremely attentive to detail. They truly went above and beyond to make the process as easy and stress-free as possible. They handled everything seamlessly and made sure I was informed and comfortable throughout the entire repair process.

When I picked up my car, I was honestly blown away. Not only was the exterior repair flawless, but they also went the extra mile and detailed the entire interior of my car. As a mom with two little kids, my car definitely takes a beating — and it looked exactly like the day I drove it off the lot brand new.

It’s rare to find a business that genuinely cares about their customers and takes pride in their work, but that is exactly what you get here. I’m incredibly grateful for their professionalism and kindness during a stressful situation.

I would highly recommend Columbia Auto Body to anyone needing repairs. You can trust that your car will be in excellent hands.”

“They fix my car perfectly! I had a tend in the side and they worked so quickly and it looks perfect!
Thank you again for your service! I would recommend them for anyone looking for this service. Very professional.”

“A Legendary establishment that knows exactly how to build engines.Very experienced staff and very clean and organized. Everyone was super friendly and helpful and the engine runs fantastic!”

“Been going here at least 10 years now and never had an issue. Went to a different shop to get 1 single thing fixed and now I have new problems that they're solving for me. I go here for ANYTHING I can't fix myself except that one time and I'm kicking myself for it, I should have known to go to the best.”

“Had my very first auto claim ever! Took it here for auto body and paint work. From Myles on the front desk, and his great communication skills, to the repair shop, I was impressed with the outcome! Very satisfied customer!”

“I had an absolutely amazing experience with smartway Collision Inc and truly couldn’t be more grateful. I accidentally drove over a pile of stones that were in my blind spot, which tore off the plastic cover near my tire and deeply scratched my bumper. The car is brand new, so I was really upset.

I stopped by smart way Collision Inc to get some advice, and from the moment I walked in, the staff was friendly, welcoming, and even offered me a coffee. They took the time to clearly explain all my options, and the mechanic temporarily secured the damaged plastic piece so it wouldn’t flap in the wind — completely FREE of charge. They didn’t even want to take any money for it.

From that moment on, they were incredibly accommodating. It took a few weeks before I could schedule the drop-off, and they were very helpful with rescheduling and making sure the parts were ordered in advance so that the actual repair process would be quick and smooth. The parts literally waited for *me*, not the other way around.

Once I finally dropped the car off, they restored it to looking brand new in just one day. And the next morning, they surprised me by returning my car fully washed and smelling amazing.

Exceptional service, extremely accommodating, and genuinely kind people. I couldn’t hope for a better experience. Highly recommend! ⭐⭐⭐⭐⭐”