Columbia Auto Body in Whitman is a highly recommended and trusted auto body shop. Customers consistently describe the experience as top-notch, professional, smooth, and stress-free. The staff, including the manager and owners, are noted for being incredibly professional, friendly, accommodating, informative, polite, and assuring. Their communication is excellent and superb, with the team walking customers through the entire process, providing accurate estimates, and giving regular updates. They handle insurance paperwork seamlessly, making the process easy. The quality of the repair work is consistently praised as high-quality, top-notch, fantastic, flawless, and amazing. Cars are returned looking brand new, as good as new, or restored to pre-accident condition, with no visible trace of damage. The shop is also commended for going the extra mile, often detailing vehicles inside and out as a pleasant surprise and value-added service. They are recognized as fair, providing great value for money, and are described as reliable, skilled, experienced, and the only auto body shop many customers will ever trust. The overall service is deemed exceptional and unmatched, with many customers stating they are thrilled, pleased, and couldn't be happier.
Very happy with the results. Just had my work van repaired after being rear ended. The work done by Columbia Auto Body in Whitman was top notch. The new rear doors open and close perfectly and the paint work needed is flawless. The whole process from start to finish was just over a week. Definitely would recommend this... read full comment
March 2024
Columbia Auto Body in Whitman was fantastic! It can be very a stressful experience to deal with insurance claims but Shawn from Columbia was so informative, polite and assuring. The communication was great and I got my car back as promised. Highly recommended!
February 2024
Shawn and staff are a pleasure to deal with and their work was flawless. Our car was made to look brand new!