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“Excellent customer service!Ordered 3 ton of pellets on Monday from Squier after Robbins Garden in Oxford screwed me over since August. Squier had the product available and able to deliver Thursday!!!!Highly recommend doing business with Squier!!!!!”
“I bought a pair of boots that split after a few months of use. When I returned them to the Enfield, CT store, Richard the store manager, replaced the boots quickly and with minimal inconvenience to me. Thanks, Richard for great service to your customers! Bravo!”
“My wife and I recently finished a kitchen remodel which included new kitchen cabinets, countertop, backsplash and appliances. After interviewing several kitchen remodel stores we chose Kelly Fradet. We have dealt with several construction projects in the past including two major additions to our house but I can honestly say this was the most seamless well organized and pleasant experience we have ever gone through. Diane B walked us through the project from day one and maintained communication throughout ensuring everything was completed in a timely fashion. She helped us with the numerous styles, paint colors, countertop selections and even hardware choices. The installer Kurt was excellent at his craft, always punctual and communicated the plans perfectly. Everything came out beautiful. We both enthusiastically recommend Kelly Fradet if you are looking for a kitchen remodel. They have excellent customer service and do phenomenal work.”
“I was in there today and really needed help finding ideas for an important home project which I knew nothing about. I was politely greeted by an employee, Kabrial, who asked if I needed any help finding something. He was very friendly and knowledgeable when I asked him several questions. He assisted me throughout the store to find what I needed to complete this project, which took some time. Five star customer service! I really appreciate this employee going above and beyond for me!”
“We had been here a few years ago and didn’t like it much. Fast forward to a couple days ago, we were on the market for some kitchen cabinets and flooring for our basement. Wow! What a difference. The store looks a million times better. To top it off, we were greeted by 2 nice gentlemen named Brandon and Kyle. They were both a pleasure to work with and extremely kind. You can tell they love what they do. I will be more than happy to recommend this place going forward. Thank you to Brandon and Kyle for your help! Great customer service!”
“Their washing station is amazing! It’s so easy and comfortable for your dog and yourself. No hair and mess in your bathroom! The dryers are a great plus , no wet dog in your car.”
“Went to look for kitchen cabinets...Jon was awesome! Walked us through the options and we walked away completely satisfied with our selections. He couldn't have been more helpful! 5 stars!”
“Recently replaced all interior doors, windows, and trim using Kelly-Fradet. Andy was great to work with and made this a much easier process. He worked directly with my contractor when possible which took much stress off of me. All my questions were answered promptly and courteously. The delivery crew were very nice and careful with unloading materials. Will definitely use KF again.”
7AM - 5:30PM
10 Allen St, Springfield
Home Improvements
“Amazing engaged long-term staff at this community centered store who understand old homes, small businesses and our community. They have never failed to help me to identify whatever little "thing a ma jig" that I am looking for. I have been shopping here for years and am so grateful that they exist.”
“We were having a hard time finding a few items for our house and Cooper was such a big help! He brought us to exactly what we needed and he had such a great sense of humor! He made our Lowe’s experience that much better!”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“I like Home depot in Wilbraham because they always have what I need. And most of all the customer service workers are very nice and respectful and they always find a solution to the problem specially IRIS she always finds the solution...”