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“Linda was patient knowledgeable Helpful. She was extremely cordial during our transaction. There is nothing better than working with a friendly person who gives exceptional service.”
“Awesome location for delivery ! Fast unloading and polite ,professional staff ! Clean restroom and vending machines also ! Drop your trailer at the assigned door ;waited about 45 min . DoneThanks a lotGod bless”
“The store was clean, and the employees were extremely helpful, professional and kind.
They paid attention to detail and addressed my every need.
Jessie, Marie, and Jasmine are incredibly hard workers and the owner should be very proud to have them as employees.”
“Walked in the store, wasn't chased around by an associate, found the chair I wanted, paid for it and left with it. Simple and quick shopping with no bullshit. Perfect.”
“I called Eric at Ludlow Post Office, he was tremendously helpful in explaining and tracking a package. He was knowledgeable, professional, and kind. It’s the best experience I’ve had at a post office.”
“This is my favorite location because of the service I receive every time I walk through the doors. The cashiers especially are kind and very friendly. They make my transactions worthwhile each trip”
“My experience with Estes has been wonderful the past few months! My delivery driver is very helpful, and the scheduling assistant has been very kind. Thank you Estes!”
“Tara who works alone on Saturdays is amazing! It gets swamped and yet she has a system to help everyone out efficiently. She does it all with humor, kindness, and a smile. Engaging everyone to join her in her happiness to provide excellent service, she makes you feel important. We went in this past Saturday very early for our passport appointment for our two children and she welcomed and accommodated us instead of sending us away. She helped every step of the process since we had never applied for a kid’s passport before. If there were more people with Tara’s energy and outlook the world would be a better place. Thank you Tara!”
“The guys aren't so friendly. But, there is one lady that works there that's always so kind. In a world that's so mean, it means alot. I hope she sees this!”
“I have utilized this location daily for 27 years! Each and every employee from Christine( now retired), Jose, Maria, Destiny, Alex and others have always been extremely cordial and helpful. This includes their ability to assist in mailing locally, nationally and internationally. Always quick efficient and professional to make sure my items are mailed properly. Many customers who I have seen that seem in a rush or short on time are always helped with an explanation of what to expect on delivery times. Every staff member is top notch in my book.”
“Paul at window, always nice, as are all of the clerks. Wasn't thrilled that a birthday gift I mailed out a week prior came by short of postage. Stating 90cents due, yet when Paul checked it said I was $1.60 short. We both agreed it should have been delivered with opportunity for recipient to have the chance to pay postage due or have it RTS. INSTEAD, birthday gift now going to be a week late. I guessed at postage, put stamps on envelope and mailed at outside box in Palmer because office was closed by time I got there”
“Walked in the store, wasn't chased around by an associate, found the chair I wanted, paid for it and left with it. Simple and quick shopping with no bullshit. Perfect.”
“I use this post office often and think the staff are very friendly and helpful. The location is convenient and is usually clean. I always wear my mask and have never had any issues here.”
“From one store to another, we just wanted to reach out and express our gratitude for your assistance in tracking down a missing shipment for one of our customers! Linda was especially kind and helpful! Thank you for everything!
- Deb”
“I'm surprised by the bad reviews posted here. Every time I go, I find the employees to be considerate, fast-paced and very friendly. I've never had an issue with this branch!”
“Love this post office! Staff is always courteous, patient, and friendly. Yes, sometimes the lines are long, especially around holidays and lunch times, but it gives you time to chat to other people waiting in line with you. I’ve been to other post offices in the Springfield area and always come back here.”
“I am not from local but I had a package ship from nj to this post office has lost in transit back in February. Today a guy named Marie Quinn called me and let me know he tracked down the package and now is going to deliver to the guy in town. I told him I need package route back to me because the buyer doesn’t needed anymore it was for Valentine’s Day I had already refunded him so Marie ran to the facility looking for the mail carrier got the package wrote reject and package will come back to me. I really appreciate nowadays post office worker like him works so hard thinking about customers not themselves. This will never happens in my local post office 07090 they don’t even give you a receipt has tracking on it they ask you get it done yourself with kiosks. I really wish everyone works at post office like Marie Quinn.
Thank you.”
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“I've used this location many times and never had a problem, today I went in for a passport appointment and the woman that helped me was very friendly, polite and helpful. I was given all the info and paperwork that I needed and appointment for the very next day. This place is organized and professional.”