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“Amanda was super helpful, explaining the difference between priority and ground shipping. She also shared tips on getting free priority shipping supplies in-store and online. Great customer service and a delightful experience!”
9AM - 12:30PM 1:30 - 5PM
880 Boston Rd Ste I, Pinehurst
Post Offices
“I have NEVER had better service than I had today. I had to ship two different things and I didn't know which bags or boxes to pick and Tracy helped me every step of the way. She was so kind and personable and helpful. I never want to use another post office again.”
1:30 - 4PM 9AM - 12PM
1179 Main St Ste 1, Wakefield
Post Offices
“The Post Office at 1179 Main St in Wakefield is honestly a little hidden gem. It’s only ever really busy a couple of weeks before and after Christmas, which makes most visits quick and easy. One of the regular staff members, a woman who works there often, is extremely friendly and does her job very well—always professional and efficient. I can confidently leave prepaid packages without worrying about needing a receipt or whether they’ll get scanned properly.
I almost hate to leave this review because I don’t want word to get out and have this place overrun with humans, but credit is due where it’s earned. Great service and a stress-free experience every time.”
“These guys ae always awesome! They are incredibly friendly and helpful. They even helped me track down a lost passport that had been sent to my previous address. They are a great service to the community. I love them!”
“Get rid of Marie she's so rude and doesn't want to cash a money order lying to customers saying she didn't have the cash. Even though I bought it from her 25 mins prior . Everyone else there is great”
“I highly recommend! John is ALWAYS so thorough and helpful - especially with passport services! He goes above and beyond to make sure everything is correct no matter what! Thank you!”
9AM - 4:30PM
95 Boston Rd Ste 5, North Billerica
Post Offices
“I have been coming to this post office instead of other local post offices because of the amazing customer service! The employees are always willing to help and are super friendly!”
8:30AM - 4:30PM
174 Park St, North Reading
Post Offices
“Great location for retail service. People mistake this for the processing plant all the time--01889, Middlesex Essex is a different place so if you have complaints about your package being stuck, it's not the fault of the North Reading Post Office. Matt the window clerk is always friendly and helpful, I enjoy coming here for my postal products!”
2:30 - 4PM 8AM - 1:30PM
20 Main St, Andover
Post Offices
“We are a local business and the folks at this location were beyond helpful in getting us set up with Change of Address, etc. I also love the building they are in. Great people, great service.”
“Excellent service here. I come here because my town USPS is so terrible lol. USPS has been gutted by the gov to push private companies to take over but the problems from that isn't the fault of the location. The employees here have always been super helpful and friendly.”
8AM - 12:30PM 2 - 5PM
187 Andover St STE 1, Andover
Post Offices
“Visited the post office around lunchtime and it was surprisingly empty. The older gentleman at the counter was friendly and very helpful. Quick and pleasant experience.”
“David at the Dracut office goes above and beyond. I had a package stuck for TWO WEEKS in Orlando, at their USPS distribution center. David kept me in the loop about what was going on, even reached out after I received the package. Not often we acknowledge when someone actually goes above with customer service. Wish more were like David.”
“Excellent service. I went today and the folks who were wrapping up for the day were so kind that allowed me to drop my mail at 5:29. Yes. It took me a while to gather my mail and pack it and they helped me. I am very grateful.”
7:30AM - 5PM
1751 Main St, Tewksbury
Post Offices
“I enjoy going to this location... I was new to the area and the desk attendant Bob was very kind and welcoming. He always has such an energetic personality that almost allows you to forget anything else that's wrong with your day. Overtime his demeanor has been unwavering. He genuinely is kind and I always look forward to his exuberance when I come to this location. Jim is also kind and often has candy. Overall I would recommend this location most importantly because they also pick up their phone which saves you a trip if you can have you a question clarified over the phone. I just hope their Self Service/P.O Box portion was 24 hours like some or opened later”
“Package became lost but Phil was really nice and the lady that works on Saturdays that’s not customer service was semi rude. Package ended up arriving without tracking updates. But THANK YOU PHIL!”
1 - 4:30PM 9AM - 12PM
20 Market St, Lowell
Post Offices
“As I know that the lady sometimes does not response right away after you asked but she is really nice. Not to mention that she works all by herself, she is really sweet because I went there a lot. :)”
“Always Excellent Customer Service At the Stoneham Post Office! The Woman the Run the front are Excellent With helping Customers get there package off and get stamps ECT... Can't ask for better Employees then the staff you have at the Stoneham Post Office! Thank you it's My Pleasure to come from Medford to do my business here!”
7:30AM - 5:30PM
155 Father Morissette Blvd, Lowell
Post Offices
“Excellent service, went for passport renewal and the help and guidance was genuine. The respect towards the people, the manners and friendly was impressive.
Thank you,”
3:30 - 5PM 8:30AM - 2PM
360 N Main St, Andover
Post Offices
“Tom is the best! Went there yesterday. He even saved us money on the envelope by suggesting to use our own. Now this is customer services! Greeted us with a smile and welcoming attitude. Wish I can give 10 stars. Drove to this one instead based on other negative reviews for the one on North Andover.”
“This post office is somewhat small, and the location is right on a very busy street. However, the location of this post office is convenient for me because it's extremely close to where I live. Plus, the customer service is good and quick.”
“I just had the quickest passport application done for my 16 years old son at this office! The young lady who helped us was very friendly and EFFICIENT. We were all done in less than 10 minutes.”
7:30AM - 5:30PM
10 Court St, Arlington
Post Offices
“I am assuming she is Italian, not sure. However, the woman in the post office today was completely fun and smart. Beautiful woman inside out despite the line growing. She was so chill and professional. Instead of making me wait again in line. She stamped the letter and I was done already before I know it. I came here once before and let me tell you, the guy I can’t remember what was his name or what nationality he could be from, sure he is white, but definitely from somewhere. He was absolutely hating his job. I had to send two letter certified with return signature requested and he acted like I sent him to Africa to dig some gold in extreme temperature with no water. He was ridiculous. Every job has its positives and negatives. It’s the interactions with the customers that makes your day better. I understand there are definitely rude or vulgar or those who think they are better than everyone else, but the way he was disgusted with his work was concerning. I almost wanted to go to another post office, but too bad I already started filling out the forms.”
7:30AM - 6:30PM
462 Washington St, Woburn
Post Offices
“People were very very helpful. Did not expect that they go to the extra mile to solve my issue, although they were busy. Did not expect this cooperation. They are alll good stuff the employees and the supervisor”
“Helped me package & mail important documents properly (not their job). Super “Murica” to dump on USPS workers (just looking at a LOT of USPS reviews) - if you don’t like the climate in general as a customer then not much will please you…they’re federal workers, these are the conditions our tax dollars provide for most government employees - we just happen to see USPS workers most, typically. Mistakes happen but it’s stunning that we rail on normal people for doing their jobs, and let politicians rob us blind while putting these employees with limited resources in our warpath when an envelope rips in transit. They’re not your doorman or concierge or sommelier, they’re mail processors who take a lot of garbage from literally everyone. It is a great place for some folk to go practice kindness ?”
“The staff that help me with my packages have been very efficient and friendly. Only problem I have with the E. Arl branch is that sometimes they are closed for an hour or so in the afternoon. (Now I know to go before 1PM) Arlington is lucky to have two post offices within a mile 1/2 of each other, though, so if I don't have time to come back to this small Post Office, I can go to the main one.”
“Never had the so called bad experiences that some other people on here have commented about. I have been there at least 50 times over the years. You’re in and out pretty quick.”
9:30 - 11AM 12 - 2:30PM
50 Griffiss St, Hanscom AFB
Post Offices
“There's limited hours because of the small size of the population, but I have always had quick and professional service. I was in and out in under 10 minutes 5 days before Christmas! Not only that, the postal worker was very cheerful despite the amount of work/stress he must have been experiencing . Would definitely recommend.”
“Always excellent service. Whenever I had a issue with missing packages, they researched it and always came back with an answer(not always what I was hoping for, damn porch pirates!”
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“The two postal workers there today were really wonderful and helpful and kind. Sorry I think I may have ruined your sharpie! ?
10/10 would use again.”