Electronics in Woburn, MA

“Ana greeted me immediately and then after pulling up my account thanked me for being a Verizon customer! Ana took the time needed to listen to my extreme Verizon cell phone technical issues and then professionally and quickly acted to find all solutions! She had to add a 2nd eSIM and phone line on my iPhone and adjust many settings both in the phone and online with Verizon to fine tune everything for the way I personally wanted it. She also pointed out a new free features that come with adding a 2nd phone line to the same iPhone: such as free data speed increase, a reduced monthly Netflix plan locked in for 3 years, and much more. She made sure that I as a customer received all the possible perks and savings available from Verizon by explaining my specific plan and how the added phone line changes the cost of all the other phone lines in my bill by showing me the store’s computer screen and walking me through line by line. After she resolved my initial issues she offered a new screen protector that was on sale and had Verizon promotions so I of course accepted and so Ana took the time to clean my phone to prepare it for the new quality replacement screen protector as if it were her own phone.Ana is an asset for the Verizon team and a great representation in acting on Verizons’ behalf to help customers stay satisfied and therefore to keep coming back and remain loyal ...such as myself! This experience for me with Ana and the Verizon brick and mortar store in Woburn, Montvale Ave., is why I spread the Verizon referral by way of word of mouth to my family, friends, and professional colleagues! Thank you Woburn Verizon!”

“Just wanted to say Thank you to Izabella and her Partner in training along with Levi for giving my pregnant wife and myself a great customer experience! They went above and beyond to make sure we were able to get the best treatment regardless of any distraction! My wife is actually about to have our daughter any day now and she will be back to get a new phone once she's born! 7/29/2022Thank you ?”

“"Sev" served me well last night. In fact, I think I have become an official "Sev head." After seeing "sev"eral positive food reviews on YouTube I thought I'd check it out. I was so hungry last night and my first feeding session did not satisfy me -I had a KFC Box (three chicken tenders, popcorn chicken, coleslaw, potato wedges, biscuit and a Mountain Dew) followed by a Spicy Tostada from The Bell (same store). Sev was right next door so I headed over and got the 5 for $3 wings and a Gummi Ghost Slurpee. I asked the friendly Indian dude if he could make the wings fresh and he whipped 'em up in the Turbo Oven -it took maybe three minutes in this high-tech wicked-hot oven. Well, these wings were "scrump", incredible, hot, flavorful, juicy, etc. They put the capital "N" in "NomNomNomNomNom..." I cannot say enough about my experience. I was in "Sev"enth heaven. Five stars for Sev!”

“I recently had 2 separate encounters with customer service. Deb handled both of them. Outstanding customer service! The first time it was mad crazy. You would never have known it. Attentive, understood my issue, quick resolution both occasions to my satisfaction. Much appreciated, especially at the holidays! She’s a gem. Keep her.”

“the items are on the nicer side here in terms of targets. there was a long line for the single open register & for self checkout only had 1 single employee helping, the checkout seemed pretty understaffed. kept on the cleaner side.”