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“I’ve gone to this location a few times. Service was quick and they were kind and super helpful. They explained everything they were doing, made suggestions (with being honest and not pushy), they showed the oil levels once complete and checked all of the filters. They made it an easy and enjoyable experience. Much appreciated!”
“I had my tire repaired at the shop, and I’m very satisfied with their service and honesty. My car has over 12,000 miles and is due for a tire rotation. While the repair was being done, I asked if the rotation could also be completed at the same time. The repair was finished very quickly, and the technician came to tell me that a rotation wasn’t needed after measuring the tread on the tires. I was pleasantly surprised by their honesty—most shops wouldn’t do that nowadays. I highly recommend this shop!”
7:30AM - 5:30PM
275 Arsenal St, Watertown
Oil Change
“Best place for all of your Automotive needs. Marco, Nixon, and the Watertown Team at VIP Tires & Service did an Outstanding Job Installing Tires, performing a Wheel Alignment, replacing brakes, and an oil change on my GMC Sierra 2500 pick up. Thank you Guys!!!”
“Hands down the best auto service experience I have ever had, and consistently so. I fully trust them with my family's vehicles and safety.
- They take care of you here and treat you like family. Honestly, even better than family. They truly take care of you car and understand how much reliable repair service matters. They are trustworthy and clearly are not pushing unnecessary repairs (unless of course you don't care about your car being in good shape).
- They get things done on a fast schedule and have gone the extra mile for me multiple times. They get you complementary Lyft service and/or a loaner car when needed.
- They clearly strive for operational excellence and first-rate customer service and somehow over-deliver on that. The garage floor is organized and clearly well run. They provide timely updates, videos of your car's parts requiring repair, and helpful explainer videos so you can be informed about the necessity of a repair.
- This may not be the right place if you only care about minimal cost (and are fine with questionable quality). They are not as cost competitive as some small pop-and-son garages, but their service and quality is so much better that it is hard to compare those. Imagine the customer-first approach of a great local shop, but paired with quality that far exceeds anything else I have ever worked with.
- The owner Charlie is very present and it shows. He takes every individual customer seriously and will ensure they are taken care of. His influence and energy drives the culture there. Also shoutout to Craig. He just has such a great positive attitude and will make things happen for you quickly when you really need it.”
“Bill and Josh are a pleasure to work with. They are accommodating, reasonably priced, and the work is excellent. From a simple oil change, to expertly installed and balanced tires, they are great. Do not hesitate to visit for anything you need for your car/truck. 5 stars all day long.”
8:30AM - 5:30PM
20 Lincoln St, Wakefield
Oil Change
“Got four tires put on, had them balanced and aligned. Was able to book an appointment 2 days after the initial call. They did a good job and to take pride in their work. I appreciate how they like to check their work after you drive 50 mi. No nonsense, no sales pitches and decent prices (with no hidden fees)”
“Second time here for my wheel balancing needs. They are one of the few independent shops in the area that have a high end Hunter road force balancing equipment and do a terrific job diagnosing and solving tire/wheel issues. Person at the front desk is very professional and knowledgeable. I appreciated that he patiently listened to my concerns, and then provided a detailed explanation of the performed work and any concerns. Pricing was very reasonable. The shop is clean and tidy, which also indicates care, quality and attention to detail. Incredible service all around!”
7:30AM - 5:30PM
200 Boston Rd #3A, Billerica
Oil Change
“Always excellent service. I’ve had tire repairs and purchased tires from VIP. Customer service is great. The manager at the front desk is very friendly and helpful.”
“From the moment I stepped in, everyone was quick, attentive and thorough. Priceson helped me with my tires, and I couldn’t be more pleased with my experience. Turned what I thought would be a headache into a breeze— thank you!”
“It doesn't matter where I am, I always come here to get my oil change and refuse to go anywhere else. The employees here are extremely friendly and they are a great group of people.”
“I have been taking my cars to APA for various kinds of services for years because I found Phil to be knowledgeable, honest and trustworthy. You can always get great service for a great price there. Thanks Phil!”
“My experience with Hub Starters have been great. They are fair and solid. They can be busy(no wonder), so I tend to call them in before I go there. If you are looking for a auto shop that is trust worthy, I suggest you give them a try:)”
8AM - 6PM
520 Main St, Wilmington
Oil Change
“Jorge is the best!! I live in New Hampshire and go out of my way to come here-as a female I’ve never been worried that I’m being hosed, I come here for service and oil changes, Jorge is very knowledgeable and efficient, I highly recommend this location specifically, 10/10!”
“Jeff is a very professional, friendly, helpful manager! The mechanics are excellent, too. One of them has helped me reconnect my phone to the Bluetooth/phone connection on my screen. I always receive the best maintenance and service from everyone at Quick Lane Ford in Saugus!”
“I came in yesterday , I was greeted by Jason ,very friendly guy, he did my fluids,tires, etc. overall experience was great! The team there are great to work with,always a pleasure. I strongly recommend this location”
“Gee, this is such a good shop. The guys are right on about every thing our two cars need and don't need, which is a definite moneysaver for us. The recent 80k mile service is keeping our Civic healthy and safe, and soon the Camry will get a similar treatment. I can't recommend anyone that I feel more confident in than H.A.”
“I come here for my oil changes, never a wait, no pressure to add services always friendly service!
Adrian was great today and helped me find a better coupon!”
“We came here to check out a car before we bought it. The mechanic was really helpful! He showed us the issues he saw, and talked us through why they matter to the car. Really informative. We’ll be coming back to Charlie’s for more work!”
8AM - 6PM
589 Main St, Wakefield
Oil Change
“I love going to Jiffy Lube in Wakefield. The employees are super respectful and very professional. They take very good care of my car, before any services are performed, the employee asked me and tell me the price, I never feel pressured to get the service done. Service is done efficiently, I can see the employees while they are working on my car plus my car is returned to me cleaner vacuumed, clean windows. Great service.”
7:30AM - 5:30PM
25 Chestnut Hill Ave, Brighton
Oil Change
“Been going to Brighton Auto now for 25 years. They are scrupulously honest, and have done a great job with taking car of my cars over the year. Highly recommend John and the team at Brighton Auto.”
“Wow, this was the best service I've ever experienced with any of my vehicles, and I have about 12-15 cars over 41 years. It makes me wonder why I would go elsewhere for an oil change. The service was fantastic. The staff working on my car were efficient, and I was finished in under 10 minutes. Plus, they didn't push me to get a tire rotation since my wheels were still relatively new. Definitely a 10-star experience!”
“Really smart, kind and honest mechanic. My mom let her car get into bad shape, and Wesley let me tow it over, he assessed it and gave me a quote, and an honest recommendation that the car was not worth the amount of work it needed. He liaised with the junk yard looking for a door that needed to be replaced, and was overall easy to deal with and totally trustworthy. He made a very stressful event painless. Highly recommend.”
6AM - 10PM
85 Main St, Medford
Oil Change
“This is has become my number 1 mechanic shop. I have been there quite a few time recently with my hyundai and they are always super helpful. One of my favorite things about them is they are honest and don't try to upsell you on things you do not need and they have they best prices compared to other mechanics I have reached out to for quotes. Customer for life!!!”
“EXCELLENT Service Everyone was friendly and professional.
They refused to change my oil because it very clean and only did 1000 miles since last oil change. The tires were rotated pressure was checked including the spare.”
8AM - 6PM
222 Mystic Ave, Medford
Oil Change
“Great location. Every time I’ve been here the guys have been crazy efficient and only have recommended items that were actually needed (I.e. they recommended air filter which it needed this time but not in prior visits). They seem to stay on top of all of the process to double check everything was done right. (I.E. filter, Bolt and dipstick checks). Last thing you want is to drive off with 1 of this missing.”
“The staff at this location are the best. They greet cars arriving and let them know the best nay to enter or wait behind. They explain all service recommendations and charges very well. They will check on things you report about the vehicle performance. They are always pleasant and focused and helpful. I drive past another location that is closer to me just to come here and wouldn’t consider going somewhere else.”
“Brought my subi through for a quick oil change, they were very efficient even with me being a new customer. the mechanics were friendly, helpful & didn’t try to over sell me unnecessary services/parts.”
“I have been going to Pro Tire and Tune for over ten years and feel very confident in the ability and competency of Andy and his staff. I am always given the honest take on things and feel that the prices are very fair. I do not bring my car anywhere but this shop!”
7:30AM - 5:30PM
185 Main St, Stoneham
Oil Change
“Had a great experience with the service department. After waiting a long time to get an appointment to repair my car, Rich from service called to tell me they had some sick calls and was not sure if they would get to my car. He apologized and offered a few solutions that would make it easy for me to bring it back if need be. He called me again mid afternoon to tell me the mechanic brought my vehicle in and it needed a part that they wouldn’t be able to get to the morning, did I want to bring it back or could they keep it? I was able to secure my own transportation, so it was easier for everyone. Great service!”
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“Bob at Central Auto is a throw back! I true gentleman who looks to help you and get you back on the road.I have had two instances where I brought my vehicle in (2010 Honda Ridgeline) for a quick fix and both times were a surprise!The first, he told me that he just needed to adjust something by my tie-rod, which was no charge. The second time, he did my front brakes which cost far under what I was quoted at two other places.I have brought my kids cars in for oil changes and the service and timing has been perfect each and every time!Definitely a 5-star!One more thing: please be sure to call before you drop your car so that Bob is able to get to it that same day! There is a key drop, if needed, as well!”