Pleasant Car Care is a family-owned and operated auto repair shop that has been servicing the Watertown, Massachusetts community since 2010. The shop is AAA approved and a NAPA AutoCare Center, employing ASE certified technicians equipped to handle various automotive problems like tire replacement, A/C and heating repairs, electrical repairs, and scheduled maintenance services. The team, including Ed, Andrew, Craig, and others, is known for their friendly, helpful, and knowledgeable approach, making the process of car repairs as "pleasant" as possible. Customers praise the shop's integrity, reliability, and willingness to go the extra mile, such as providing loaners and not charging for diagnostics. Whether it's a state inspection, a quick fix, or a complex repair, Pleasant Car Care is committed to delivering quality service and building lasting relationships with the community.
Service was very fast and they kept us informed along the way
August 2026
Did a great job on the planned work and found a safety issue that could have had a catastrophic outcome if not addressed. Very grateful for the thoroughness of their work. The staff is very friendly and easy to work with
August 2026
Genuinely the best shop around. Level of care, communication, service, and price I have been unable to find elsewhere. It's annoying that this isn't the standard of other shops in the area, but these guys really do stand on their own. Geno in particular is just outstanding. I'll be exclusively coming here.
