PetSmart is a large pet supply and services retailer. Many customers report positive experiences with the grooming services, stating the crew is amazing, wonderful, gentle, and sweet. Several note their dogs love going for grooming. The grooming work itself is frequently described as good. However, some customers report inconsistencies and frustrations. One customer found the weekend grooming salon too crowded. Another experienced a significant delay, where their dog was held waiting for two hours before the groom started. While the grooming was good, this customer felt guilted about their dog's shedding and found the service expensive. They also note PetSmart does not carry a specific brand of dog food they need. For product pickup, one customer placed an online order but never received a ready notification, having to call the store. They also found the online order limit for an item illogical, as they could not order a full case and had to purchase one can separately in-store. A confirmation message arrived many hours after pickup. Select store locations offer dog training, pet grooming, boarding, day camp, and adoption services.
Amazing service cut cats nails very quick amazing people.very good always in and out.
August 2026
Dog pee on the floor- obviously not the employees fault. People are the worst.
July 2026
I like petsmart because they typically always have what I need in stock. I have aquatic turtles and hate having to go store to store for what I need. I can always count on Petsmart to have exactly what I need. The employees are always friendly and very happy to help. Plus, the grooming os always excellent for my dog!!
