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“We had a large number of Certified Mail envelopes to be processed on a Saturday morning, where the Teaticket location was only open for 3 hours; we hadn’t had an opportunity to make pre-arrangements for the lengthy processing time involved. The envelopes were processed willingly and efficiently, while the staff member was able to multi-task, handing out mail to regulars on a first-name basis, and handling other routine transactions. Very impressive! This will be our go-to Falmouth post office in the future!”
“Great post office!! I had two packages go missing for my wedding bridesmaids proposal boxes. Mike called me immediately upon putting in a request at USPS. He was so helpful and patient? Not only did he do the box that had gone missing going towards East Falmouth he even did the box search report for one going to Dallas for me. Excellent customer service! Just to compare, I haven't even heard from Dallas yet so I am very impressed with the service here.”
“Attitude is everything.It's taking a long time.The only attitude we can control is our own.As long as my attitude is good... The circumstances don't really matter.”
“Very convenient option if you're vacationing on the Cape & want to drop off a couple of postcards while on the Vineyard doing touristy stuff. This USPS location is smack dab in the middle of all of that, but still seems like an active resource for locals as well. Quick service at the window, despite a handful of people in line.”
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“Helpful professional service to a T both in person and on the phone. If you ever need to fill out a service request to USPS in Falmouth, MA and request a reply by phone call over a lost or misdirected package you will be pleased to get an efficient, timely response from polite staff who know their jobs & do a great job following up.”