Avis Car Rental
Car RentalHours:
375 Airport Dr, Worcester MA 01602 Hours
About Avis Car Rental
Avis Car Rental at Worcester operates as one of the most recognized car rental brands worldwide, known for its strong customer loyalty. Customers appreciate the convenient location at Worcester Regional Airport, especially during busy times such as the holiday season. The staff, particularly a general manager named Jason Holihan, is highly praised for their quick, kind, and helpful service. In stressful situations, such as a car breakdown or reservation issues, Jason is described as exceptionally responsive and informative, often resolving problems smoothly and efficiently. Customers value the professionalism and friendliness of the staff, which makes their rental experience positive even during chaotic moments. Some concerns include the opening hours, which some find late, and the cleanliness of the vehicles, which could be improved. Overall, Avis at Worcester Airport provides quick and convenient service, with staff who go above and beyond to assist customers. Many reviews highlight the staff's willingness to help, making the rental process easier during emergencies or delays. Customers feel confident recommending Avis, especially Jason, to anyone needing a reliable car rental experience in Worcester County.
Most Recent Reviews
February 2024
Avis has filthy older cars and puts extra charges to your card.
August 2023
I had scheduled a vehicle for pick up a week in advance. At the time for pick up had problems with the rental. I was in a panic and spoke with Jason about my issues he set me up without a second thought. Couldn't be more grateful thanks again Jason!!!! :)
August 2023
Was in a panic. The rental i had set up in advance had problems. I spoke with Jason the manager he set me up without a blink of the eye, with a fantastic car better and without a worry. Your lifesaver thanks again Jason.
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