Elm Park Automotive offers auto body and trim repair services. Customers praise the shop for its honest and transparent communication, providing realistic estimates and keeping customers informed throughout the repair process. They also highlight the friendly and helpful staff who go the extra mile, such as cleaning the interior of the vehicle. One customer noted a positive experience with quick repair times and exceptional service. However, another customer expressed disappointment with a particular staff member, citing a lack of time and responsiveness, ultimately leading to them choosing to take their business elsewhere.