Empire Loan of Worcester is a local pawn shop that has received mixed reviews from customers. While some customers have had positive experiences with the business, others have expressed concerns about the staff's friendliness and the fairness of their loan practices. Many customers praise Empire Loan for its fair pricing and quick transaction times. They appreciate the ability to get loans on their jewelry and other valuables, with some customers noting that the business offers better rates than other pawn shops in the area. Customers also highlight the helpfulness of the staff, particularly in assisting with loans on items that other shops may have turned away. However, some customers have reported less positive experiences. They describe the staff as unfriendly and even hostile at times, creating an uncomfortable atmosphere. Additionally, some customers have expressed frustration with the business's refusal to re-evaluate the value of items they have already provided loans for, resulting in lower loan amounts over time. Despite these mixed reviews, Empire Loan appears to be a reliable option for those in need of quick cash or a place to pawn their valuables. The business's small size and limited inventory may be a drawback for some, but many customers seem satisfied with the overall service and value they receive.
