Goodyear Auto Service Centers are highly praised by customers for their exceptional service and personable staff. Located in Worcester, the local tire and automotive repair shop is owned and operated by the Goodyear Tire & Rubber Company. Customers consistently commend the friendly and helpful employees, such as Gary, Amy, Tristan, and Amanda, who provide excellent customer service. They are described as polite, smiling, and understanding, even in urgent situations. The technicians, including Valentine R., are praised for their professionalism, attention to detail, and willingness to go the extra mile, such as double-checking their work and ensuring the vehicle is properly cared for. Customers appreciate the convenience of easy appointment scheduling, timely service, and fair pricing. In one instance, a customer was even surprised to not be charged for a repair. The shop is described as a "local gem" that customers are happy to return to for all their automotive needs. Overall, Goodyear Auto Service Centers in Worcester are highly recommended by satisfied customers for their exceptional service, knowledgeable staff, and commitment to customer satisfaction.
Had 4 new tires put on car and soon after I drove off, I lost one hub cap. I went back and spoke to Gary and he offered to pay for 4 new hub caps for my car and did not charge me. This was above and beyond as far as I am concerned. Gary has super customer service! I would highly recommend this place.
July 2024
I just had one of the best experiences having a new defective Goodyear tire replaced. AMY was just awesome and to me went above and beyond helping me.
May 2024
I had help from Peter on grafton street.He went the extra mile. And he came outside and looked at my Goodyear tires and helped with a lock key for my rim.Im so thankful to peter
