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“I met with a Store Specialist, Declan Timpany, today and she was very helpful and knowledgeable! She helped my family save money by witching our cable and internet plan! I asked her a ton of questions and she was able to answer them. She was extremely patient with me and I really appreciate all her help!!”
“I went in to just pickup my router as a new customer, I just moved into my 5th floor apartment with no elevator, I was spent. The girl who helped me was awesome, I wish I remembered her name because I was absolutely drained but she made my day”
“I had a great experience with this store and team. I had a very unusual situation with my father (who doesn't live in my city) that required in-person help from T-Mobile to get a physical SIM card ASAP and I'm so glad I chose this location. Their service was a slam-dunk.
I was able to:
- call this store right at opening and get someone on the phone who understood my problem and help me decide if this was the right course of action
- get expert caution/recommendation from the staff to help them help me by getting my family member pre-added to my account (because they knew exactly what problems I would face if I didn't help front-run the issue immediately)
- get a callback from them after my father had arrived
- get patient help from two staff members who carefully and calmly navigated my somewhat complex problem and unusual nature of my account
- have my father walk out with a working phone and a callback (on the proper T-mobile line) prior to his departure so that I knew he was OK
On this particularly busy day I literally would not have been able to handle the extra help needed for this. Without knowing what team I would need to count on, it's hard to express my initial apprehension and then how relieved I was that I got knowledgable and efficient help on par with some of my best IT enterprise partners with whom I have ever had the privilege of working.”
“Was greeted right away and and all my questions were answered received help Buy a new phone is switching on my information from my old phone I usually only go to this location”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“I had such a great experience with this place. Sai and Addy were so professional and explained everything so thoroughly. I would recommend this place to everyone.”