The Verizon store in Shrewsbury provides mobile, 5G home internet, and business services. Customers can schedule appointments or place orders online for in-store pickup, free 2-day shipping, or same-day delivery. Reviews note that this location is a company store able to process payments, which some other local stores cannot. Staff are described as amazing, knowledgeable, and providing great customer service, turning potential obstacles into minor inconveniences. Employees are highlighted as helpful, patient, and experienced, offering clear billing explanations and solving problems efficiently to ensure a satisfactory and simple experience.
one of the best Verizon experiences I've had in a long time! got me out the door with a good deal, and set me up with any discounts that we could apply! highly recommend this store
March 2026
I visited the store a few times as I was upgrading my iPhone. Michael assisted me every time and he really went out of his way to answer any of my questions and address any of my concerns. I highly recommend this Verizon store!
January 2026
Great experience today had a complicated order swapping business and personal phones around and Taylor made the process easy
