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10AM - 6PM
391 Shrewsbury St, Worcester
Mobile Phones
“Very nice and super helpful ?. Thanks Muhammad
It was my 1st time in boost mobile by BlingBling and I'll came to this store any time I need anything related to my phone .”
“Amazing customer service. Both the owner and his wife were super friendly and so helpful. They even threw in some extras for a great discount. My husband and I switched from a t-mobile family plan about 2-3 weeks and our service has NEVER been better. Trying to get my other family members to switch. We will definitely be back just for the amazing customer service we received. We recently moved out of the city about 30 mins away but will continue coming to this location for sure! We were welcomed back anytime for any reason. If you're looking for great service great prices and a variety of phones and accessories please visit cricket on lincoln st! 10/5 stars!!! Thank you both again! ?”
9:30AM - 7:30PM
129 Highland St, Worcester
Mobile Phones
“This place is AMAZING!!! My son's iPhone stopped charging, so we stopped in.. no appointment needed..The woman was right there at the desk and my son told her what the problem was she took his phone and fixed it RIGHT THEN AND THERE!!!!!!! I am so grateful we were able to take care of the problem right away, my son needs his phone for work etc. VERY FRIENDLY, RELIABLE AND EFFICIENT!!!!!!! ABSOLUTELY RECOMMEND FIVE STARS ⭐⭐⭐⭐⭐”
“I had such a great experience with this place. Sai and Addy were so professional and explained everything so thoroughly. I would recommend this place to everyone.”
“Brought my grand daughters iPhone in to fix a crack on the back. The repair had a couple of set backs- I confess I was worried ( she is 15- phones are life and any glitch is a life crisis ?)Took a bit of extra time waiting for parts and people, but they couldn't have been more professional and not only got it done right but let her pick a new case by way of apology for the frustration.
I would definitely go back.”
“Gary was incredibly helpful, patient, and kind. He transferred the information from my old phone to my new one, which I purchased from Google. He also erased all the data from my old phone so I could return it to Google for cash. He double-checked that all my information had transferred properly and that my new phone was functioning correctly before I left Verizon. Additionally, the location and parking are both very convenient. Once again, I highly recommend Gary!”
“Rodrigo was a huge help when I went to pay my bill I had some questions about spam calls he was able to help me answer and resolve the problem once and for all big shout out to him and his team”
“I came here multiple times and it’s honestly the best phone repair in Worcester ! I 100% recommend, and I did not have to wait long, amazing service && awesome employees !!”
“Young Austin gives the best services I have received anywhere, a very polite person dedicated to helping his clients, thank you very much Austin for helping me with everything I needed.”
“Broke my phone and called into Hector at this location. He walked me through all my possibilities over the phone so when I got in id have what I need. I ran into some issues with my account but Hector got me through every step even though I had to leave and come back he was more than helpful the entire time throughout the day. Highly recommend Hector and his coworkers at this store they did everything they could and then some.”
10AM - 8PM
421 Grove St, Worcester
Mobile Phones
“GREAT customer service. The manager Luan was phenomenal. He was so helpful, patient & kind. Got my new phone transferred and found old pics I couldn't locate. 10/10 recommend this store.Thanks Luan”
“Woke up to a phone that wouldn't charge. Verizon couldn't help me. Walked into New England Wireless and they were able to diagnose the issue and fix it on the spot! Super friendly and very knowledgeable. I'll be bringing my daughter in next to have them look at her phone.”
9:30AM - 8:30PM
270 Pleasant St L, Worcester
Mobile Phones
“One of the best Multiservices store in worcester, from fixing computers, replacing your phone's screen, paying your bills and even activating new lines of service with a lot of different prepaid companies.”
9:30AM - 7:30PM
333 Grafton St, Worcester
Mobile Phones
“More like Jiminy Cricket Wireless Authorized Retailer! I say this because of the wonder this establishment produced for me. To start I should be clear! THIS IS NOT A RESTAURANT! Also! THIS IS NOT AN FOOD STORE FOR EXOTIC PETS!! Confusing I know, but trust me when I say this is probably a useful store. I've been hearing that people have been talking about getting telephones a lot recently and I have good news for you! I think this place sells those specifically! I say I think as I wasn't able to go into this aforementioned phone arena. They were closed when I walked by, but they do have windows in the front that showed some of their products. I mean I couldn't see it too well as I was across the street. But I think they sell phones! I don't know if they are the best phones, but I do know that there is a standing mailbox outside of it which is pretty darn helpful!So whether you have something to mail or you want to look and see if this store has phones for you, there is no need to "Wish Upon a Star" you can just come to Cricket Wireless Authorized Retailer when they are open! Unless you just want to use the mailbox, in which case I think that's always open.Also when I was younger I learned how to draw Pinocchio from the VHS cover pretty good. I could only draw this and the cigarette man from Doonesbury. I was praised for one and got in trouble for the other. This sort of neutralized my thoughts on drawing as an activity for me.”
10AM - 8PM
537 Lincoln St, Worcester
Mobile Phones
“On the 28th of December my phone broke and had to have a new phone sent to me from my insurance. I received it the next day and thought I was set, however I couldn't get my Dexcom 6 blood glucose monitor off my old phone due to the fact the touch part wouldn't work and the bottom half was black. I went to the T-Mobile store at 537 Lincoln St. and was helped by the entire staff, Elsa, Shaq, Mike and Gabriel. i was there for close to 2 hours with each one of them doing everything they could think of to help me try and retrieve my information and delete the app from my old phone. I eventually got to use a wireless mouse to do this, again with the help from each of these employees. This was extremely important to me due to health reasons as well as customer service above and beyond the call of duty. Not only have I ALWAYS spoken highly of Sprint/T-Mobile, but the people at this specific location are the greatest I have ever come across.”
“The first time I came here and met a young girl who was very enthusiastic in helping me. I promise to advertise to the Vietnamese community to come here because this place is very good.”
“Cant express enough how much of good job these guys consistently do and always committed to providing exceptional service. I've gone a few times whether it be Jeremy, Abner, or Jose they always make sure to take care me and make sure I leave with a smile on my face. 5 out of 5”
“I met with a Store Specialist, Declan Timpany, today and she was very helpful and knowledgeable! She helped my family save money by witching our cable and internet plan! I asked her a ton of questions and she was able to answer them. She was extremely patient with me and I really appreciate all her help!!”
“Most of my experiences getting a new phone and plan have been nothing short of disappointing..Since I switched over to Metro Ive had nothing but helpful and patient advice all from yr sales person Aymen!! The guy knows his stuff and knows how to covey info to me so I feel good to go!! Thanks Metro!! Good job getting some real deal help on yr staff!! Aymen Rocks!! Metro Rocks!!”
“Rep Aniya, showed me today that that store will be in responsible hands. Good communication, great patience while contacting and speaking to multiple agents over the phone in order to successfully complete my transaction which was somewhat less simple than usual. She requested assistant from her peers when needed & di provided an overall A service.”
“I went in to just pickup my router as a new customer, I just moved into my 5th floor apartment with no elevator, I was spent. The girl who helped me was awesome, I wish I remembered her name because I was absolutely drained but she made my day”
“I had a great experience with this store and team. I had a very unusual situation with my father (who doesn't live in my city) that required in-person help from T-Mobile to get a physical SIM card ASAP and I'm so glad I chose this location. Their service was a slam-dunk.
I was able to:
- call this store right at opening and get someone on the phone who understood my problem and help me decide if this was the right course of action
- get expert caution/recommendation from the staff to help them help me by getting my family member pre-added to my account (because they knew exactly what problems I would face if I didn't help front-run the issue immediately)
- get a callback from them after my father had arrived
- get patient help from two staff members who carefully and calmly navigated my somewhat complex problem and unusual nature of my account
- have my father walk out with a working phone and a callback (on the proper T-mobile line) prior to his departure so that I knew he was OK
On this particularly busy day I literally would not have been able to handle the extra help needed for this. Without knowing what team I would need to count on, it's hard to express my initial apprehension and then how relieved I was that I got knowledgable and efficient help on par with some of my best IT enterprise partners with whom I have ever had the privilege of working.”
“Was greeted right away and and all my questions were answered received help Buy a new phone is switching on my information from my old phone I usually only go to this location”
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“He was incredibly nice and helpful. He worked quickly diagnosed the problem in minutes and explained to me how to fix it if it happens again. I will be going back to him if I have other problems”