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9:30AM - 7:30PM
129 Highland St, Worcester
Mobile Phones
“Fantastic service! My friend recently got a new phone because his old phone was not turning on. So we were having trouble getting into his Google account on the new one. So we took his old one here and a friendly employee immediately got to work helping us and taking apart the old phone. Replaced the power button to no avail but came to the conclusion it was the motherboard and would need further repairs if we so inclined. She didn't want to charge us but I gave her a tip anyway! You are in good hands if you go here!”
“Fantastic service all my questions were answered with a lot of patience and the rep, she was really brilliant. Good pricing of the phones and accessories as well !! Good service.”
“Stopped in here today so my wife could get her phone replaced. The salesperson was very helpful and assisted with the beginning setup processes. Very little pushing of other products.
Highly recommend this location”
“Amazing customer service 😊 !!!! I will recommend everyone to go to the place. 5 ⭐ ⭐ ⭐ ⭐ ⭐”
“Just want to recognize the fantastic help I got at this AT&T location. Jairo was professional, attentive, and worked hard to solve my issue without making me feel rushed. Really appreciate the great service.”
“Xpert Wireless is the kind of local business that is great to have in the Worcester community. They have years of wireless experience, and it shows in the way they work with their Customers.
The team is friendly, knowledgeable and focused on helping people find the right solution for what they actually need. Whether it is repairing a phone, purchasing a device or accessories, getting a refill, or activating Ultra Mobile service, there is a lot they can help with under one roof.
What I really appreciate is the personal service. Angel takes the time to answer questions, explain options and make Customers feel welcome.
If you are in Worcester and need help with your phone or wireless service, give Xpert Wireless a visit. Experienced people, great service and a local business that cares about its Customers. Highly recommend!”
“I came here multiple times and it’s honestly the best phone repair in Worcester ! I 100% recommend, and I did not have to wait long, amazing service && awesome employees !!”
“Mohammed was really helpful. Awesome customer service. Very kind and polite. Help me to set up the new phone and transfer the information as well. Very organized, he knew exactly what he was doing.
He should get a raise !”
“I came into Verizon from Tmobile because my bill was honestly getting ridiculous with 4 kids on my plan. Reed helped me switch everything over and made the whole thing way easier then I expected. He explained stuff in a way that actually made sense and helped save me a ton of money too. We got all the phones transfered over without any issues and I left so happy. Super thankful for all his help. If you go there ask for Reed!!”
“Due to a miscommunication on FedEx and the online shopping app wish this business received an unfair review that had nothing to do with their service. The employees here are very pleasant. When their is a miscommunication if you ask them about it, they are usually very knowledgeable and can explain the circumstances to you. Very friendly. Good service. Well recommended.”
“Very helpful people, although I didn't buy anything from them. Mohammed, who was working on Wednesday helped me with a verizon issue that verizon store themselves refused to help me with.I highly recommend this store.”
“One of the best Multiservices store in worcester, from fixing computers, replacing your phone's screen, paying your bills and even activating new lines of service with a lot of different prepaid companies.”
9:30AM - 8:30PM
125 Millbury St, Worcester
Mobile Phones
“I have a wonderful experience with my repair for a broken screen it was completed on site. I was told if I had any issues to return no problems asked Great work.”
“Fantastic customer service at this store. Christina was a huge help, incredibly friendly, and fixed my issue in no time. Highly recommend stopping by this location if you need wireless assistance.”
“AT&T technician Jordan at Park Ave., Worcester, Mass store was very helpful answering my questions and helping me out with additional Purchase of a Wi-Fi and Internet tower. To lower costs Of monthly bills. I really appreciate you. Thank you, Jordan.”
9:30AM - 7:30PM
333 Grafton St, Worcester
Mobile Phones
“Alexis BIG DOG...This is the guy right here...remembered me from months before AND my issue AND took care of my mama who doesn't have a clue w phones. Good guy nice guy....the girl I forgot her name but she was super nice too”
“After searching eastern Massachusetts looking for refurbished cell phone,I discovered Wireless Xperts....Leo/owner and Hassan/lead technician Are the most conscientious and customer friendly people I have ever met...While Leo gave me a deep discount on a new/used I-phone, Hassan cleaned and fixed the power input jack on my old phone as a courtesy. I highly recommend this store if you're looking for price/service and customer attentiveness....”
“I'm very happy with my cricket service, and thanks a lot to Rosa because she always help me every time I go to her location, she always provide me an excellent service”
“After searching eastern Massachusetts looking for refurbished cell phone,I discovered Wireless Xperts....Leo/owner and Hassan/lead technician Are the most conscientious and customer friendly people I have ever met...While Leo gave me a deep discount on a new/used I-phone, Hassan cleaned and fixed the power input jack on my old phone as a courtesy. I highly recommend this store if you're looking for price/service and customer attentiveness....”
“Cant express enough how much of good job these guys consistently do and always committed to providing exceptional service. I've gone a few times whether it be Jeremy, Abner, or Jose they always make sure to take care me and make sure I leave with a smile on my face. 5 out of 5”
“Talk about a great experience. Went to Metro t mobile at Kelly Square and Alex helped us and was fantastic. He was very knowledgeable professional and deserves a raise!”
10AM - 8PM
537 Lincoln St, Worcester
Mobile Phones
“Can’t say enough about Kathleen who helped us at the Worcester, Lincoln St T-Mobile. Kind, smart, understanding. She was so helpful getting my moms Apple Watch setup. 10 stars.”
“Great Deals with great service. Sales representative is kind and knowledgeable. I would love to come again for mu upgrade and bring my family here for the deals.”
“Went to Spectrum on Stafford St to return some equipment and cancel a service. Christian was very helpful doing everything requested plus doubling my internet speed while dropping my bill considerably. Kudos!”
“This Target is on-point. It's extremely well organized considering the volume of customers filtering in and out of here each day. The place is huge, offering options for things you didn't even know you needed until you started shopping here. The staff are helpful and friendly, if you can find them. The prices are what we all come here for, paired with a decent quality of all items for sale. This Target hits its mark on what it's designed to do.”
“Giselle B is an INCREDIBLE Mobile Expert! She is extremely knowledgeable, even when I had difficulty explaining the problem ~ Giselle quickly figured out the solution. Very soon, I’ll be in the market for two new iPhones and guess who I’ll be asking for? GISELLE!!! I truly recommend her!!!”
“Arianna was the bomb !!! I can't thank her enough for helping me with the damn puk lock. the new staff on park ave is def a whole new crew .
thank you Arianna. so much!!!”
“I was helped by Luz and service was fantastic. She went above and beyond to help me set up a phone plan and waited with me while my data transferred over to verify the phone worked correctly. She was very patient and explained the process thoroughly. Cannot sing her praises enough! Give this woman a raise ASAP!!”
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“Got my phone back and it came back perfect! The screen is good quality, and I’m so happy with the result. Abdul was very knowledgeable and kind in answering all our questions. I would highly recommend anyone to go see him!”