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11AM - 6PM
129 Highland St, Worcester
Mobile Phones
“I brought my computer in to be worked on by Abdul. He diagnosed the issue quickly and promised I would have it back before I had an exam that I needed my computer for. He fixed the issue he initially diagnosed but unfortunately there were a few things wrong with my computer and he needed to work on it more. Luckily I had a second laptop available to me that I could borrow for school. If I didn't though Abdul was going to lend me one at no cost and even after I kept telling him I had an extra he continued to remind me that he had plenty of loaners available to give me. It took a little bit longer for Abdul to fix the multiple issues with my computer because he was waiting for parts. He kept me update through the whole process. It was ready after about a week and I went to pick it up and for no charge Abdul got me an exact copy of my laptop. He explained that the issues with my old laptop were too involved to be worth fixing and would take more time so he completely switched out my laptops seamlessly. I was able to login into the new laptop and all my programs and files were there. And he did this for no cost after he said the computer was fixed with the initial issue. This man was helpful, kind, skilled and knowledgeable. He saved me a lot of trouble and he held himself to a high standard as a businessman. I plan to bring any future computer or phone issues I have to him and I know I will be treated respect and as a neighbor.”
“Stopped in here today so my wife could get her phone replaced. The salesperson was very helpful and assisted with the beginning setup processes. Very little pushing of other products.
Highly recommend this location”
“Amazing customer service 😊 !!!! I will recommend everyone to go to the place. 5 ⭐ ⭐ ⭐ ⭐ ⭐”
“I had such a great experience with this place. Sai and Addy were so professional and explained everything so thoroughly. I would recommend this place to everyone.”
“Just want to recognize the fantastic help I got at this AT&T location. Jairo was professional, attentive, and worked hard to solve my issue without making me feel rushed. Really appreciate the great service.”
“I came here multiple times and it’s honestly the best phone repair in Worcester ! I 100% recommend, and I did not have to wait long, amazing service && awesome employees !!”
“AT&T technician Jordan at Park Ave., Worcester, Mass store was very helpful answering my questions and helping me out with additional Purchase of a Wi-Fi and Internet tower. To lower costs Of monthly bills. I really appreciate you. Thank you, Jordan.”
“Came into the shop was treated with kindness by Angel very knowledgeable. Great customer service I’d give them a 10 you have to try it out. This is my first time and I’m sure I’ll be back.”
“Very helpful people, although I didn't buy anything from them. Mohammed, who was working on Wednesday helped me with a verizon issue that verizon store themselves refused to help me with.I highly recommend this store.”
“Fantastic customer service at this store. Christina was a huge help, incredibly friendly, and fixed my issue in no time. Highly recommend stopping by this location if you need wireless assistance.”
“They are soo good at what they do. Very honest and very friendly. I recommend everyone to go there for services. Thank you soo much for your services ❤️ ?.”
“One of the best Multiservices store in worcester, from fixing computers, replacing your phone's screen, paying your bills and even activating new lines of service with a lot of different prepaid companies.”
“Due to a miscommunication on FedEx and the online shopping app wish this business received an unfair review that had nothing to do with their service. The employees here are very pleasant. When their is a miscommunication if you ask them about it, they are usually very knowledgeable and can explain the circumstances to you. Very friendly. Good service. Well recommended.”
“Alexis BIG DOG...This is the guy right here...remembered me from months before AND my issue AND took care of my mama who doesn't have a clue w phones. Good guy nice guy....the girl I forgot her name but she was super nice too”
“Mohammed was really helpful. Awesome customer service. Very kind and polite. Help me to set up the new phone and transfer the information as well. Very organized, he knew exactly what he was doing.
He should get a raise !”
“I came into Verizon from Tmobile because my bill was honestly getting ridiculous with 4 kids on my plan. Reed helped me switch everything over and made the whole thing way easier then I expected. He explained stuff in a way that actually made sense and helped save me a ton of money too. We got all the phones transfered over without any issues and I left so happy. Super thankful for all his help. If you go there ask for Reed!!”
“Cant express enough how much of good job these guys consistently do and always committed to providing exceptional service. I've gone a few times whether it be Jeremy, Abner, or Jose they always make sure to take care me and make sure I leave with a smile on my face. 5 out of 5”
“Talk about a great experience. Went to Metro t mobile at Kelly Square and Alex helped us and was fantastic. He was very knowledgeable professional and deserves a raise!”
11AM - 6PM
537 Lincoln St, Worcester
Mobile Phones
“Can’t say enough about Kathleen who helped us at the Worcester, Lincoln St T-Mobile. Kind, smart, understanding. She was so helpful getting my moms Apple Watch setup. 10 stars.”
“I'm very happy with my cricket service, and thanks a lot to Rosa because she always help me every time I go to her location, she always provide me an excellent service”
“Great Deals with great service. Sales representative is kind and knowledgeable. I would love to come again for mu upgrade and bring my family here for the deals.”
“Went to Spectrum on Stafford St to return some equipment and cancel a service. Christian was very helpful doing everything requested plus doubling my internet speed while dropping my bill considerably. Kudos!”
“I was helped by Luz and service was fantastic. She went above and beyond to help me set up a phone plan and waited with me while my data transferred over to verify the phone worked correctly. She was very patient and explained the process thoroughly. Cannot sing her praises enough! Give this woman a raise ASAP!!”
“Giselle B is an INCREDIBLE Mobile Expert! She is extremely knowledgeable, even when I had difficulty explaining the problem ~ Giselle quickly figured out the solution. Very soon, I’ll be in the market for two new iPhones and guess who I’ll be asking for? GISELLE!!! I truly recommend her!!!”
“Arianna was the bomb !!! I can't thank her enough for helping me with the damn puk lock. the new staff on park ave is def a whole new crew .
thank you Arianna. so much!!!”
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“Fantastic service! My friend recently got a new phone because his old phone was not turning on. So we were having trouble getting into his Google account on the new one. So we took his old one here and a friendly employee immediately got to work helping us and taking apart the old phone. Replaced the power button to no avail but came to the conclusion it was the motherboard and would need further repairs if we so inclined. She didn't want to charge us but I gave her a tip anyway! You are in good hands if you go here!”