TD Bank, known as America's Most Convenient Bank, serves over 8 million customers across more than 1,200 locations in the U.S. It offers a variety of retail, small business, and commercial banking products and services, along with wealth management and vehicle financing through its subsidiaries. Many customers appreciate the friendly and professional staff, highlighting individuals who have provided excellent service. However, there are serious concerns regarding accountability and security. A customer reported a troubling experience where a large sum of money went missing from their account following a wire transfer. Despite efforts to resolve the issue, they encountered indifference from both the bank and regulatory agencies. This situation raises questions about the bank's oversight and the safety of customer funds. While some find value in the convenience of weekend hours and commend the empathy of the staff, the overall sentiment is mixed. Customers call for greater protections and reform to ensure accountability and prevent similar incidents in the future.
This 5-star review is for Ben. First time I stopped at this branch and I was not disappointed. Thank you, Ben, for going above and beyond to help us with our financial needs.
May 2025
I had a few questions as I'm looking to switch banks and I was able to speak with Lisharry at this location. She was fantastic and very knowledgeable. If I decide to switch I will go back to see her.
November 2024
I been so many years with them I haven’t had any problems they are very nice