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“Amazing experience! As a first-time insurance buyer, Jaylen made everything easy and stress free. His passion and genuine desire to help really stand out. I’m excited to be insured with a company that truly cares. Thank you, Jaylen!”
“I worked with Heather on my car insurance.She was so helpful and patient working with us. She explained everything and took extra time to explain again. Just dealing with her was 5 star for customer service”
8:30AM - 5PM
5234 Plainfield Ave NE Ste c, Grand Rapids
Home Insurance
“We have used Insurance Advantage Agency for about 4 years now for both business and personal. I cannot recommend them enough. Josh H has made my life so much easier. I constantly recommend them to friends, family and business associates. They are rocking it and really go above and beyond.”
“Have been with them for a long time and always get great service from Cory and the rest of the team! Whenever we’ve had questions or needed help they’re very responsive and assist in every way, can’t recommend highly enough!”
8:30AM - 4:30PM
7115 Kalamazoo Ave SE A, Caledonia
Home Insurance
“I just had to take a moment to express my gratitude for being a part of the incredible VanDuren Insurance Agency community. Over the years, I have been blown away by the kindness, helpfulness, and accommodation provided by everyone there. You have all truly inspired me to continue my journey with you. Thank you so much for being such an amazing group of people!”
“From the Scoby family to Lowell branch, just wanted to say the staff is very helpful and informative but best of all their prices are awesome. Would highly recommend!!”
8:30AM - 5:30PM
6886 Cascade Road Southeast, Grand Rapids
Home Insurance
“Chris is the best! He makes me feel like I am important, not just "new business." He went above and beyond when I needed to get some unusual insurance (builder's risk policy) in November **** that I needed ASAP, and Chris made it happen! THANK YOU.”
“I'm a bit of a simpleton when it comes to insurance related matters, Kathy Schafer was very patient and friendly with me and went out of her way to assist me.”
“Highly highly recommend, Scott S is the absolute best agent. Has helped me so much with so many things. Can't say enough good things about him and aspen. Great experience all around.”
Open 24 hours
5600 Beechtree Lane Southeast, Caledonia
Home Insurance
“I am a new customer working with my bank as a second party. We set up autopay on both my home and auto policies. My auto policy had no issues but my home policy failed since the autopay was approved too close to the payment date. I was never given a notice that my payment was past due. Instead I received a letter of cancellation and a fine a few days before the cancellation was going to happen. I quickly paid my insurance, and followed up with the company via email explaining that the autopay failed, and I had only just gotten a notice. They replied and claimed responsibility, waived the late fee, and explained the failure in detail. They assured me that this failure would not happen again. I am thankful for the explanation and the level of customer service I received!”
Home Insurance
Home Insurance
Home Insurance
Home Insurance
Home Insurance
Home Insurance
Home Insurance
“I had a great experience working with Jennifer at this office. We had a claim, and she took the time to answer my questions, explain the process, and keep me informed along the way. Thank you again!”