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November 2023 by Hassan Dabaja
I originally was taking my car to a dealership and the wait time was going to be weeks before they can get started on it. I was recommended to come to this shop for its quality and speed. I’m extremely happy with the outcome of this shop and I myself would highly recommend.
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September 2023 by Destiny Brown
This is my first time visiting this shop, Mike goes above and beyond to make sure you are leaving the shop Satisfied
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September 2023 by Ernesto Che
This shop is highly recommended for its fast response and spot on work im embressed and very happy for its great services
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September 2023 by Matrix “MatrixTek” Neo
My recent encounter with a supposed authorized repair facility left me utterly frustrated and dissatisfied. The service clerk claimed to have affiliation with State Farm, but this turned out to be a complete fabrication. State Farm had no record of them being an authorized repair facility, leading to unnecessary delays in the estimation process for my vehicle as they had to bring in an outside estimator from State Farm.To make matters worse, their collaboration with towing companies, especially Metro Sales & Service, was highly concerning. They actively coerced customers into using Allen Park Collision by making false claims about its authorization from auto insurance. This deceitful behavior raises serious doubts about the integrity of this repair facility.What added insult to injury was the exorbitant $750 bill I received from Metro Sales & Service for towing my vehicle a mere 3 miles from my home to Allen Park Collision. This kind of price gouging is entirely unacceptable and left me feeling exploited and taken advantage of.In conclusion, I strongly advise against trusting any repair facility that is recommended without verifying their authorization status with your auto insurance provider. It is imperative to exercise caution when dealing with towing companies like Metro Sales & Service, as they may attempt to mislead you for their own benefit. Always compare towing charges with standard rates in your area to avoid being overcharged.If you find yourself in a similar situation, I recommend reporting the unauthorized collaboration between the repair facility and towing company to your auto insurance provider. Additionally, consider addressing the exorbitant towing charges by discussing the matter with Metro Sales & Service directly. If necessary, filing a formal complaint with your insurance provider can also be reasonable recourse.Make sure to keep thorough documentation of all interactions, bills, and receipts related to this disappointing experience. These records may prove valuable for future reference or potential resolution processes.
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September 2023 by Miranda Jenkins
This company towed my daughters vehicle through AAA just a few days ago and she ended up paying $140 in towing expenses. We live 15 miles from the location that her vehicle needed to be towed because we travel this route every single day for work 15 going 15 back. this tow man told us it was 25 miles and that she was 20 miles over tow limit, it’s was the reason it was going to be $140 for her additional towing fees tried to explain to him that it’s only 15 miles via street. He still said it was gonna be 25 miles either way Street or highway so I’m leaving this review to say that this company is a rip off for your towing expenses. you as the customer want to travel Street for less miles but the driver wants to go the route that makes him money no matter what you say. wemade it home in 20minutes. This took about 35 minutes on the highway so that is my experience with this company. I just wanted to get home back home after coming to help my daughter. So yeah they got it but never again the driver also was more interested in upselling the collision company for repair work with % off because of the towing I know for a fact that the amount would’ve been half the tow so use your discretion the tow driver who may come for you because if you wanna go one way and it’s 5 miles he’s gonna wanna go another way and add an extra 10 just to make a fee or a commission or additional expense that is for the companies benefit not the customer I will never let them tow anything again if they’re company comes, I will refuse to tow and wait for another truck .
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September 2023 by Ab Hb
Allen park collision do a great job with my 2022 jeep grand Cherokee they waited my 500 deductible and finished way less then the dealership I highly recommend this shop
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September 2023 by Ali Salemassi
Best experience I’ve ever fixing my car. They were transparent, prompt, and even helped me with my deductibleServices: General repairs & maintenance
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September 2023 by Ali Habhab
I’m really impressed with all the work Allen park collision preformed to my Escalade very friendly and fast response i would highly recommend this collision shop
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September 2023 by Matrix N.
My recent encounter with a supposed authorized repair facility left me utterly frustrated and dissatisfied. The service clerk claimed to have affiliation with State Farm, but this turned out to be a complete fabrication. State Farm had no record of them being an authorized repair facility, leading to unnecessary delays in the estimation process for my vehicle as they had to bring in an outside estimator from State Farm.To make matters worse, their collaboration with towing companies, especially Metro Sales & Service, was highly concerning. They actively coerced customers into using Allen Park Collision by making false claims about its authorization from auto insurance. This deceitful behavior raises serious doubts about the integrity of this repair facility.What added insult to injury was the exorbitant $750 bill I received from Metro Sales & Service for towing my vehicle a mere 3 miles from my home to Allen Park Collision. This kind of price gouging is entirely unacceptable and left me feeling exploited and taken advantage of.In conclusion, I strongly advise against trusting any repair facility that is recommended without verifying their authorization status with your auto insurance provider. It is imperative to exercise caution when dealing with towing companies like Metro Sales & Service, as they may attempt to mislead you for their own benefit. Always compare towing charges with standard rates in your area to avoid being overcharged.If you find yourself in a similar situation, I recommend reporting the unauthorized collaboration between the repair facility and towing company to your auto insurance provider. Additionally, consider addressing the exorbitant towing charges by discussing the matter with Metro Sales & Service directly. If necessary, filing a formal complaint with your insurance provider can also be reasonable recourse.Make sure to keep thorough documentation of all interactions, bills, and receipts related to this disappointing experience. These records may prove valuable for future reference or potential resolution processes.
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September 2023 by Kimberly Merolla
I had a great experience with Allen Park Collision! Mike, the manager was so helpful! They worked quickly on my vehicle and left it better than before! They even cleaned and vacuumed the inside and washed the outside of my car while they had it! I will go back to them, they can even have your car towed to their shop!! Recommend giving them a call! Thanks to Mike, Doug, and the rest of the guys who did excellent work!Service: General repairs & maintenance
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July 2023 by Sarah Desch
Professional and very kind would recommend them?Services: Auto windshield repair
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July 2023 by Jane N.
We were in an accident nowhere and then, the gentleman came to the house, picked our vehicle up within an hour just unbelievable service. Everybody was so nice I would highly recommend them.
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July 2023 by Shelly Long
My husband's car has been there for over a year. Will he ever get his car back....
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April 2023 by Mark Laramore
Timeframe was excellent. However. They replaced my tire with a different tire than the other 3. I have wheel bearing noise and car was left dirty. Interior was a mess. I would never take my vehicle back here again. Not too pleased. But body work seems ok.Services: Body & Trim
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April 2023 by Michael Bress
They took really good care of me. Went above and beyond when things werent right the first time with color of the paint they put on at first, amidst power outages and shorter notice.Services: Side view mirror repair
