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December 2023 by Charlotte Turner
For something so unpleasant, Aspen Dental made it a pleasant experience. I went in with severe pain, the kind that brings one to tears. Everyone that I encountered was professional and kind. They explained what was going to happen at each step and performed their jobs with care. I will recommend this place to others because I was treated with respect and dignity. Thank you Aspen Dental for your great service!
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December 2023 by Tonderlia Alexander
I had an amazing experience with Aspen, Allen Park team today the atmosphere was very welcoming as well as the associates, WONDERFUL JOB. I definitely have dental anxiety the staff today was very supportive and understanding as well as patient with me. I was ready to give up on Aspen because of a bad experience with the Livonia office, glad I didn't Allen Park will be my family's new dentist office. Thank you for the great service. ?
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December 2023 by Tereva Kindred
This was the best experience I ever had at a dentist office!! Everyone was absolutely nice and wonderful .. my favorite party was when I was getting numb and the nurse was rubbing my shoulder.. made me feel so relaxed!! Thank you guys
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December 2023 by surly Ruc
If I could give a zero I would. Aspen canceled my appointment twice due to “power outages” stating ; the generator should be repaired within two days. Upon scheduling a different date I was told that I could not get a cleaning on my first appointment, It is required that the first appointment be a Comprehensive exam that would take 2 hours and then it would be determined what my insurance would pay and what I would need to pay. I’m not having any issues with my teeth, I only need a cleaning. My gut tells me to run for the hills. I thanked and informed the receptionist I would not be interested in their service. Sounds like a setup waiting to happen.
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December 2023 by Rebecca Jackson
The convenience of being able to book appointments online drew me in. I got to my appointment 15 minutes early so I could fill out all the paperwork and not cause them to run behind. I arrived at 11:30 for my 11:45 appointment, filled out my paperwork then waited and waited and waited... when 12:30 came around with no context as to when I would be seen, I asked the receptionist who very kindly went to ask. The hygienist indicated she was finishing up with someone so it would be a few minutes. At that point I know it would still be at least another 10-15 so I told the receptionist to cancel my appointment. I had a work meeting at 1pm which should have been more than sufficient for a dental cleaning. I'll never go back.
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December 2023 by Kimberly Silcox
Would not recommend. Spent $7,000 on dentures that are so crooked. My final fitting they told me I would need another $2,000 for another set because they can't straighten theses now. What? What about the money back guarantee? Biggest rip off ever. Do not go here.
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December 2023 by Harvey Reid Jr
Customer service was good better than the dentist I was going too. But the time to see the doctor was longer than I expect. Had a 3:15p appointment but didn't see dentist until 5:20p.
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December 2023 by cathy bills
Everyone is very nice & professional. The first visit takes a little longer but overall very satisfy. Thank you & keep up the great work.
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October 2023 by Sylvia Roland
I have been to several Dental Offices, Aspen Dental have the most Pleasant Staff, from the time you walk in the door, sit in the chair and check out , the service of receiving my dentures was prompt, and again I love All the phone and in-person customer service skills that they have.
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October 2023 by KATHEY GRUNAS
I was treated like I was a queen, wonderful staff, I'd recommend Aspen dental to all I know, I thank you for helping me to get my teeth ? and all of the wonderful time felt like family, I love all that went out of your ways. Kathey Grunas thank you again.
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September 2023 by Elijah Wheeler
Ms Harman did a wonderful job cleaning my teeth. Overall, very professional and a great excellent attitude. The whole visit was enjoyable, to be a dentist office
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September 2023 by Keith Harris
From reception, to xray, to Dr exam, hygienist, financial services and scheduling the customer service was excellent! Xray by V, the DA in training, the DA Amber, Hygienist Harmon, Dr Cheek and customer service team especially Cheike, and Debra were all exceptional! Treated me as a V.I.P. great explanations and information. Highly recommend this location!!!!!IM- KLHSo I went back for my fillings, when I tell you the communication between Dr Cheek and Ahmad was excellent as a manager by profession and Retired USAF Medic that is exactly what you want to see and hear. The communication to me as to what was going to be done, what was being done and their concern for my comfort was the best I can say I've encountered... EVER! I Reccomend this location and team!
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August 2023 by Bridgette C
Everyone here was extremely kind and made me feel comfortable. However there is clearly some sort of quota they are trying to hit. After saying I needed 11 thousand dollars in dental work (after insurance), my gut told me something wasn't right. I went elsewhere to get a second opinion and I simply needed a couple small fillings. How Aspen dental came to the conclusion that I needed 6 crowns, multiple special treatments etc. I have no clue. Trust your gut instinct, if something feels off go get a second opinion.
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August 2023 by Laquitta Malone
Amber is the best she got me all the way together. I wanted to give up and she was like no I’m going help you!! And she did I love her personality and she cares. Xoxo ?
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August 2023 by Scotty Dicklick
Amber was the best dental technician I've ever met. Very professional and sweet. 100% recommend Aspen dentals Allen Park location.
