-
February 2024 by Was that me?
Ordered a total of 4 items, approximately $35 worth of expensive ice cream, clarified this order 4 times to the woman behind the counter. I received only 3 and when I ask about the 4th she says "well you didn't say that" and I did to you, 4 times. Didn't even offer to make it for me just an "oh well, sorry." Third time coming here where you've screwed my order up somehow, I won't ever be back, Culver's or DQ for us now, where they don't make simple mistakes and the prices are half of yours. Over $9 for a large chocolate shake is insane. Get it together as a franchise owner because that's ridiculous.
-
December 2023 by Chazzmania 62
Haven't been to a Baskin Robin's in 25 years..after today, that'll change..the ice-cream was still as good as I remember it.
-
November 2023 by Michael Elsaadany
I always enjoy there holiday blends for ice cream
-
November 2023 by Mirna D.
Best service ever!!!!! You won't be disappointed. I didn't know I had to pre order the Turkey ice cream cake and I waited for the last minute thinking I can just go to the store and pick one up. Nope! I had to call at least 5 stores around me and they all said they're out of stock- some even hanged up on me as soon as they said no . I really wanted it for my kids birthday so this store at Allen park called me back same day within a few minutes and asked me if I'm still interested in one and I said yes. They told me it'll be ready in a few hours and they called me much sooner saying they finished it and it's ready for pickup. Seriously they went above and beyond to satisfy me as a customer and cater to me. I won't ever forget that. The baker was so sweet and helpful. I'm a forever customer at this location on Allen road. God bless you all! Thank you!!!!
-
September 2023 by Sara Baksa
Great ice cream and service!
-
August 2023 by Ryan lowray
Needed a Batman cake for the next day and Pam was able to make one up and ready for the next day. Everyone loved it!
-
June 2023 by harbhinder sandhu
The ice cream great, service was excellent and fast, store is very clean they have beautiful cakes.
-
June 2023 by Ima dog Your a dog
Orderd a large smoothie the menu said 7$ and some Change the man charged me $9.59 update the menu or don’t sell the product
-
May 2023 by elizabeth Milan
I love BR and this location is my favorite! I've been coming to the Allen Park location for years They are always polite, helpful, a professional the service here is unbeatable.
-
April 2023 by danda saisantoshreddy
Ordered an eggless cake, only place that took an order before a day to deliver it next day
-
December 2022 by Doug H
My 4 year old needed to use the bathroom when we were down the street so we ran inside this location so he could and the worker wouldn't let him use the bathroom because he's not a paying customer. Place is a joke
-
October 2022 by Doug Hays
My 4 year old needed to use the bathroom when we were down the street so we ran inside this location so he could and the worker wouldn't let him use the bathroom because he's not a paying customer. Place is a joke
-
October 2022 by Jody-lynn Janisse
Very pleasant workers. Always! Clean establishment
-
September 2022 by Tony Lowry
The ice cream was fine but the man behind the counter, who was initially somewhat nice, immediately changed his tune and snapped at the kids to hurry up and order as soon as other customers walked in the door. I was going to order one more item to go and decided against it because the man behind the counter became so rude out of nowhere and the kids were too uncomfortable.
-
August 2022 by Ronnie Saintts
If the man (maybe the manager) is present do not go in, he doesn't fill the quarts like the other employees trying to make a quick buck, without good service. But besides him great chill place for ice cream.