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April 2023 by djmistadrew70
They're closed permanently. Why!
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March 2023 by John Hss
Store closes in 2-3 weeks. Clean store with very helpful staff.
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February 2023 by Josh White
Going out of business. Almost nothing left in the store
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February 2023 by Kiel Schuchert
Spent 30min there. No customer service
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February 2023 by Dark “Darkk_stranger”
Closing
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February 2023 by Michael Giamanco
Helpful staff, and knowledgeable. Almost always have what I'm looking for
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February 2023 by Elijah Roberts
Place need to do better on cleaning! Also need to do better on updating store hours. Rude staff!!!!
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February 2023 by Nicole E.
I stopped by here looking for HDMI cables for my team members to connect their monitors. The store closes next month. Thus why the shelves are emptying out. They have a staff member at the front door. I asked if where I could find the HDMI cables. He said they don't have much. He showed me the $100 single cables they have. They are really good quality. I told him they have HDMI cables on Amazon for $10 or so. He said they are poor quality. He showed me some Best Buy branded ones for around $10, but they didn't have any at this location.
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February 2023 by Sade Pitts
I am so dissatisfied with the service I received from best buy. I ordered an expensive camera for my fiance for the holiday that was marked as delivered but was never delivered. After numerous conversations with customer service and investigations I was told my refund would be processed and it was completed and to wait a few days and I had never received it. Back and forth with the company and still nothing. Later to only find out they decided that they were not going to refund the money they promised and I'm out of a 1400 dollar camera. So i will be returning all the other accessories I purchased for the camera including expensive lenses and contacting the better business bureau. This is unacceptable how a company can be so deceitful and treat their customers so poorly. I will not be shopping with them going forward with any of my electronics. I don't like being lied to over and over.
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January 2023 by Fatima Chamander
Hello i made a previous purchase at Allen park location let me just telll you outstanding service very respectful honest loyal customer service 2 people we helped me veryyy much and very incredibly patient were Joseph and the qeek squad manager her name was Chereise Wise she wassssss soooo unbelievably nice so sweet i loved her she was so home welcoming and hospitality was amazing. Very happy customer thank u. I absolutely adore my new iphone 14 pro max which came in faster then expected which was amazing so yessss!!!! 10x thumbs up LOL
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January 2023 by DaLee Schleicher
I had my desktop & laptop both die the same day. Went to get a new laptop. I had the absolute best salesman, very sweet.. & knowledgeable.He even spoke to my guy on the phone about what I actually needed. Took great care of me.
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December 2022 by Rafay Zamir
Went there twice.First experience was really bad. Rep at the counter basically tried his level best to discourage me from completing the transaction and he succeeded. At one point he said “we don’t take unlocked iPhones as trade in” which is absolutely incorrect.Second experience was better. Had to wait a lot even though it wasn’t too busy.
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December 2022 by Sarah Grindley
I ordered an item online for Curbside pickup. I was told I would receive an email letting me know the item is ready for pickup but I never received it. I had to go back into my orders online and it stated it was ready. When I got to the store I accessed the order status to let them know I was here and the site was down. Luckily there was a nice lady delivering another item and I was able to give her my order and info and she brought the item to my car. She was very sweet and delivered my item to my car. The only reason I gave it a 4star was because of problems with communication and website
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December 2022 by Justin Rice
Spent over $500 on a video game system. After transaction I asked for a bag. The guy told me that will be 10 cents. Not trying to be petty. It's only 10 cents but come on.
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December 2022 by Bobby O
Always a good experience there and it was a little hectic on Black Friday but that is to be expected. Good price is good employees very helpful and willing to take care of my needs.