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March 2024 by Tim ..
Critters has always been friendly, knowledgeable, given accurate information and help with all my animals. Even taking phone calls when out of state for help. Definitely recommend.
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March 2024 by Nighthunter A.
Absolutely awful, this is one of the worst pet stores I have seen. I originally came here due to the high Google reviews (4.4 stars) as I am looking for a good place to sell some of the guppies I breed. Due to the very hit-or-miss nature of fish care in stores I visited to ensure that my gups would be well cared for and sold to folks who would also care for them. Needless to say, this was a hell hole I wouldn't subject pond snails to. The fish are crammed into tanks much too small for them, have very dull colors (showing they're sickly/stressed), VERY unclean tanks, and there are MANY dead or dying fish in the tanks. Not to mention the sheer lack of knowledge as many species that should NOT be housed together were in cohabitation tanks (betta fish and angel fish for example). The worst example of poor sizing is the multiple larger than 1-foot-long fish crowded in a tank they can barely turn around in near the back of the store, including 3 needle nose gar which barely moved due to the lack of space. The poor alligator at the back of the store has a pool that's much too small and nearly empty and has no toys or enrichment. Its pool has a shredded bottom with scraps of paint(?) that would no doubt be very harmful if swallowed! No space to soak and dull, dry scales made me think this poor fella was fake. Its heat lamp also did not seem to work. Above the sad sight of the alligator was a whole stack of very large snakes stacked on top of each other and crowded under one heat lamp, they had a kitty litter box for a bathtub. That's just unacceptable for snakes the size of a human being. The birds in this store were dirty and stuck in overpopulated, cramped cages. The cages were dirty and lacked the proper toys and chewing items needed for healthy parrots. The reptiles were also kept in very small tanks for their size and with different species they should not be housed with. The turtles at the front of the store were in a very small pond set up that was not big enough for one let alone the bunch they had in the pond. The others in different parts of the store were in similarly poor conditions. Lastly, the cat. For those who don't know, cats carry bacteria that is DEADLY to birds, reptiles, and small mammals. This cat was allowed to roam freely in the store which in my opinion is extremely unsafe. Additionally so as the feeder mice did not have the lid on their enclosure while I was there and that enclosure was on the ground with no way to keep the cat out. Do not go here. I will be likely contacting animal control as the conditions are truly horrifying.
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January 2024 by Ruth T.
This pet shop is keeping animals in filthy condition. The Ferrets are stacked in cages on top of each other. The white rabbit is jammed into a tiny cage. How the owner has gotten away with this for so long is unbelievable. Please do not patronize this hell hole for defenseless animals. Kittens and birds are being sold that are sick. Please don patronize this hell hole. This store needs to be shut down and the animals rescued immediately.
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January 2024 by Monica M.
You folks are liars and shouldn't just pay for Google reviews. Use that money to provide better living conditions for your animals. The way they all look cramped with that "get another animal if the one you buy dies" guarantee in the papers y'all give makes it obvious that the animals are only seen as products.
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October 2023 by Scott D.
Excellent pet shop!!! I've been going there since it opened decades ago and I have always been treated well and purchased quality pets! My go to pet shop. Great store, best in the entire area.
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October 2023 by Susan
They had a lot of animals and were packed with people. The problem was with the overcrowding of their animals. It was very sad. At least 10 ferrets in a small wire cage. A rabbit with 8 guinea pigs in a small cage. Rats crammed in aquariums. They barely had room to move.
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September 2023 by Ted Donovinchi
Don’t make the mistake I did and buy your fish from a big box store. 5 out of 6 fish died. The folks at Critters actually care about their animals!! Way healthier and active fish vs big box stores!!! Never an issue!! Always an awesome purchase!!!
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September 2023 by Chris Walker
Very good pet place. I go there all the time. I bought my snake and all the feeder rats there. Never got a bad animal, fish, or reptile from them
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September 2023 by Who Me
Love the kitty that walks around!! So adorable!! The turtles are my fav!! Will be back to purchase one soon!! The Nemo and dory at the front door is the cake on the icing! The guys are super friendly!! Will definitely return!
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August 2023 by bruce heilig
I have been dealing with critter's pet shop for 30 plus years. They are the best pet shop in Southeastern. Michigan, They care about their customers. And they care about the fish and pets they sell, They give great deals, and they always make their customers happy. Looking forward to another thirty years Of business.
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August 2023 by Lakebra Bryant
It was my first time being there. Amazing fish... Full stock inventory. Great prices! Very nice staff... I enjoyed going there.
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July 2023 by Heather Johnson
I have gone to this establishment since I was a kid. My mom loved it here, and now, as an adult, I understand why. Mike is a great guy, and him and his staff always make you feel welcome and are genuinely happy to help you. If they don't have what you need, Mike is always willing to order it for you. He always personally greets you when you walk in as long as he's not super busy with other guests at the moment.
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July 2023 by Nichole Huddleston (Boymom3)
We bought are new turtle yesterday we love him
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June 2023 by Mike D.
This is one of the last surviving locally owed pet shops in my area. Great place, unique pets from fish to snakes, turtles, tortoises, lizards, scorpions, geckos, tarantulas, frogs, kittens, birds, rabbits, eels. Very unique, it's like a museum. I go there just to look at the pets.
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June 2023 by Rye Mckenna
Not worth the visit. If I could give this aZERO star. Trust me I would. Mostly because I feel bad for their unkept and dirty animals. All the snakes there have mites because they don't get washed. All the ball pythons there live in tiny tanks not fit for their size. The prices are also way too high. $450 for a ball python? That's outrageous. And $350 for a kitten is also insane. No one is paying that much. A beautiful banana Clown morph ball python is wanting to escape its cage, and also has visible mites. This shop should be out of business by now. This shop is horrible. Don't buy from them.
