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December 2023 by jeffrey jones
Too expensive!
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December 2023 by Alfred Clemons
The Wife and I stopped here to get her some new boots and as shes trying them on one of the sales associates takes the other one and the box, my Wife wanted them and she took them and said they were already sold!!! RUDE!!! She should have sold them to the wife and the person who ordered them on line should have gotten a note saying sorry they were sold out. the worst part is i think it was the (manager) needless to say we WONT be back!!
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November 2023 by ahmed saaidi
Great friendly service I came in to save 10% end up saving 30% with the help of the clerk who had a coupon for that much appreciate it will shop there again
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November 2023 by Hassen Baadani
Good customer service they took good care of me
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October 2023 by Nicole
Returned shoes on 9/30 and still have not received my refund on 10/16. I don’t think the lady processed it correctly and I got robbed.
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October 2023 by Connie Apple
Tiffany in customer service is rude. I called about used shoes and she was very condescending and hung up on me when I still had a question. This is a pair just delivered today. Horrible quality. Will return
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October 2023 by Josette Ringuette
Large selection of shoes. Excellent customer service.
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August 2023 by Boycea Robinson
….Always, always look forward to the amazing sales and coupons DSW offer this time of year. However, the nasty attitude I just experienced today was completely unacceptable! I accidentally misplaced shoes in the wrong box upon check out and you better believe .. the cashier let me have it… I apologized profusely.. actually went to retrieve the correct shoe box (because she’d stopped helping me) and then gave me a blank stare… At which point , I asked “what’s the matter with you”? She quickly fixed the nasty attitude..and instructed one of her sales associate to find the missing shoe.. murmuring to the associate “yeah..so we won’t be here all night”!! (…Yeah, I assume she was the supervisor..wearing braids and had very full lips, no name tag). Really? Ma’am please take a vacation.. My mom and I have been coming to this location for years ..and it’s sad that this will be my last year. Quality Customer service should be mandatory!!!Ps: Mom and I spent over 100$ and couldn’t even get our items bagged. Cashier shares, “oh we out of bags”! Thank you for this amazing shopping experience. But, patience , grace and a smiles goes along way.. You just may need it one day.
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August 2023 by CM
Don’t go to the store and purchase multiple items, because they’re bag less now,(at least that’s what I’m told) Necer heard of a shoe store being bagless!Now what am I supposed to do without a bag to put my purchase of shoes, and purses in????All these people stealing out of stores and you want us to walk out without a bag with shoes stacked up trying to make sure it won’t fall, walk across a busy street. Seriously???? Last time going to that store.
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August 2023 by Brittany Al-Aajeeb
Great store good selection ??
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July 2023 by Alex “Al”
Organized, clean and tons of shoe variety to pick from.
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May 2023 by Marc Jamison
I love DSW! Great selection of every sort of shoe you could want.
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May 2023 by Detroit R.
I walked in and said 'hello' to the woman at the cash register. She clearly heard me. She looked at me and said nothing. I asked a question about some shoes I was interested in. She looked at me again and said nothing. I walked out and bought nothing.
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April 2023 by Stephanie Lee
Very nice people that work there, usually am able to find the shoes or heels I need.
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April 2023 by Hey You
Great selection, affordable, friendly staff... Will definitely be back!