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March 2024 by Karen L.
This place is interesting!!! They are super nice originally to get your business. Then when you pay, things take a different turn! Something was wrong with a piece of furniture I received. They told me I was welcome to return it (such an inconvenience). Never offered to fix it or repair it. Frank and his wife were rude about the whole thing. I and several of my family planned to buy a lot more furniture there, but not after that experience. They lost any future business from us. Customer Service is a must! Thought this place provided it but was wrong after our purchase went thru.
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September 2023 by J W
I was originally satisfied with my purchase, especially after they had to replace my couch. I purchased cash for a flex steel, sectional, ottoman and chair. What sold me was the warranty offered on the furniture? I just recently discovered that the side paneling of my chair is made of cardboard. I contacted flex steel and they wanted $175 to fix it. The warranty upon purchase wasn’t explain to me the way that Flexsteel it’s self explained it to me, just take your time shopping. Don’t let the politeness and smiles, fool you because three years later you’ll most likely wind out with cardboard
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August 2023 by M Marwani
They have the nicest furniture in Michigan you won't believe the furniture how they are the nicest furniture Tell you go there is it are the best store and better than all the stores they always make me satisfied
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August 2023 by rick soblo
Was trying to buy furniture but when I asked for a final price they would not provide it. They knew we were shopping around and they did not want us comparing prices with other stores. They would only give us the price once we signed the contract.Who the heck who is going to buy something if they don’t know the price? Suggest buying from a company that is up front and honest through the entire purchase.
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June 2023 by carol earls-concord
I went on Amazon went to Mclaughlin and many places to fing a swivel glider chair not with heavy cushion to it they were the ONLY place that I found one Amish wants 26 weeks the metropolitan only 8 to 10 weeks to delivery I am thrilled
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June 2023 by Tommy Beard
I had a wonderful experience shopping here. Frank, Jill, and Cheryl are super helpful and care about their customers. I was able to find what I needed, and they helped me match the colors to my home. The furniture they sell is high quality. Highly recommend
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March 2023 by Emily R.
The best furniture store around! Not only is it absolutely beautiful, the employees truly care about their customers and making sure they love what they purchase!
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February 2023 by scott howard
All around great experience. We couldn’t be happier with the whole process of buying furniture here. Frank and Jill were very friendly and easy to deal with. The delivery guys were very professional and friendly.
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February 2023 by Paul Gomez
Purchased several dinning room chairs from them almost 5 months ago. Shipment took longer than they expected. Upon arrival of chairs, one chair was broken. They took it back and said that they would send it back to the manufacture. It has been months since the chair was sent back and haven't received the new yet. My wife has called then several times and have gotten the run around on the status of the chair, or they would have to call about it and get back to us. They never call back. I will no longer give them my business nor will I recommend them to my family or friends.
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November 2022 by Anne T
Look ANYWHERE else for your furniture! Owner is old, rude, and needs to retire! Quality is what it is elsewhere, so buy it somewhere else and do yourself a favor. Last set I bought fell apart in less than a year and they didn't want to hear about it. Apparently, once they get your money here, they don't care about a darn other thing. How unfortunate!
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August 2022 by Donald Tolbert
This is the place for Quality. If you are interested your furniture lasting then I would recommend this place.
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May 2022 by Matt Sirianni
Buyer Beware : Do not order furniture from Metropolitan. My wife ordered 2 Living room chairs 10 months ago and they still haven't arrived. No one from Metropolitan has ever called to update us on the status of our order. When we called today to seek a refund of our deposit we were told that the chairs were shipped and it'll be another 4 weeks. After this horrible experience we'll be shopping at White Furniture in Wyandotte.UPDATE: After reviewing our order invoice #49384, Jill from Metropolitan refunded our deposit.
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April 2022 by Kevin Crowell
Being told our order can take 4 to 5 months we received our new sofa and love seat. Soon after one of the power mechanism would pop when using. Under warranty Metropolitan ordered a new one. Parts take as long as our order did. David who works for them came out today replaced the part and now works like new. Thank you David and Metropolitan Furniture
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March 2022 by Peggy McGregor
I recently took delivery of my order and wanted to acknowledge the outstanding customer service I received from David, the delivery person. David went above and beyond to get my powered sectional up and running. He also was able to fix, on-the-spot, a small issue I was having with a chair I previously purchased. I appreciate his willingness and ability to get the job done right.
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January 2022 by Loraine Chmielewski
Great selection of furniture nicely grouped to promote ideas. Many color and material choices with both manual and motorized options. Knowledgeable friendly sales personnel. Glad I stopped in found exactly what I was looking for.
