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March 2024 by Kimberly Clawson
Waited in drive thru for arri to tell me to come inside what the point of
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March 2024 by Paige Bernard
I said thank you 3 times and I got no response. No customer service
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February 2024 by Neil Kewenvoyouma
2/24/24 @ 2:45:59PM, Order #194626...Visitor from ArizonaAn employee by the name of MARISELA C. was very rude/unfriendly . She did not greet the customers and told me that I was not allowed to sit at a table employees eat at. She also refused to accept the promotion for the free medium drink.At the time I arrived, the location was busy and there was limited seating. I asked the two employees who had available table space if I could join them, the both said no problem!I spoke with the a manager named Ken, who was kind enough to apologize for the situation and provided a coupon for a free panda bowl. However, with a bad apple at this location spoils everything!!Customer service and Cleanliness are not a priority here!
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February 2024 by Shelly Pitts
Manager assisted our family when we placed an incorrect order, he personally assisted us to get the correct meal.Parking: Lots of spaces
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February 2024 by Rose
love panda the staff are terrible!
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February 2024 by Carter Sherline
Maybe a little expensive for what you get compared to a more standard Chinese restaurant. But it is convenient & other than either a buffet or a group getting several items & sharing it is a good way to get a few dishes.
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January 2024 by Eileen Fields
They Never disappoint! Always professional and Nice! Add to that The Best Tasting Food!
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January 2024 by Scott Jaynes
Mostly, Panda Express is so so food and over priced for what they give you. If it was just made, it will be better than if it has been sitting there. Small portions. This location is better than others I have been too, but still behind local chinese restaurants.
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January 2024 by John Struman
Thoroughly impressed with the level of professionalism at this location. After ordering at the drive-thru and realizing a couple items were missing from my bag, I called them and told them as much. The manager, Abby, was super patient with me and went above and beyond to get me made whole again. These folks are worked to the bone, it goes without saying in any service industry let alone fast food. Mistakes happen, it’s okay! Many thanks to Abby and her staff for everything!!!
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January 2024 by L Hassan
Nice place to pick up a quick bite. DL their app to order ahead on your drive, for it to be ready upon arrival.
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January 2024 by jamie Hughes
Ordered the Bigger Plate and there was barely any entrees. The picture is supposed to be 2 beef and broccoli entrees with rice and greens. Haven't eaten a bite and that's the beef. NEVER ORDER FROM
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January 2024 by aruji73
Very disappointed with the service the lady with the glasses who served around 4.30 to 5pm on Friday 29th December refused to give me a sample which seemed unusual as I have always been given a sample at the other panda outlets when requested it made me feel really disrespected as I felt like I was being treated differently, the noodles and fried rice were dry on top it. Won’t recommend this location, please try your staff better as this is not the service I have known to be associated with a corporate and national food chain like Panda.
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January 2024 by Jason Krueger
Gave me scraps, I knew I should have went inside and inspected the "food" first. Shrimp tasted like rubber.
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December 2023 by Garbacio Fooda
Contracted severe FOOD POISONING, I had to be rushed to the emergency department later in the evening. The doctors asked what were my meals for the day and I had the shrimp, Beijing beef and veggies from Panda Express. I strongly urge anyone to NOT visit the Allen Park location. I have never been so sick in my entire life with both VOMIT and DIARRHEA at the same time. There is some kind of illness or fecal mattered hands from the employees to pass onto our food. I've contacted the area director and Semir Ponjevic with a copy of my diagnosis discharge papers from the E.R. They are aware that I was the first of the outbreak.
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November 2023 by All American
I ordered delivery from this location.The very first thing I noticed is that the requested sauces were missing and there was no straw for my root beer. Once I opened the containers of food (three small entrees and one side), nothing looked appealing. The taste was good enough to prevent me from tossing it in the trash but definitely not good enough to ever order again.This was my first (and last) time eating at a Panda Express. $35 down the drain.
