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March 2024 by Arsenia Macdonald
Abu helpful and took his time with helping me rent a unit with public storage ..
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February 2024 by Mike Alderman
Best price for storage
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January 2024 by Il Taek Kwon
This place is suspicious, and I wouldn’t recommend there.I was stolen some documents and keys for my apartment unit, but the manager ignored issue, and the police just wants CCTV video snippet. However, there is no surveillance video camera inside the building, so there is no way to identify who stole something inside the storage if somebody committed identity theft or used lock-pick to breach the locks.Please avoid that place at all cost.I think there are some thieves or gangs are living there.
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December 2023 by Daniel Sharkey
AVOID AT ALL COST!! Don’t be fooled by any review over 1 star for this location. They are dishonest and not accurate. They are meant to inflate their rating to make them look more appealing to unsuspecting renters.I’m giving one star because I can’t give zero. I reserved a space and they charged my card. A week later, I go to move in to find the space was locked and already rented out.I’ve called several times, left several messages asking for a call back to get my card credited back for the amount charged. Public storage has no problem taking your money but they have a huge problem giving it back for services not rendered.Making contact with the location that stole my money has been impossible.
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December 2023 by Anthony Williams
Listen ion give bad reviews unless it’s needed. But they allowed someone else to change our lock nothing was stolen but thank god.
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August 2023 by Ed Smith
DO NOT RENT from here….First, the clerk that works behind the counter is really rude and unhelpful. She lied and billed me for the insurance even though I stated I did not need it then refused to take it off my bill. She stated I have to contact the insurance company. I get it!! she makes a commission from selling the insurance but I specifically requested that I did not need it.Second issue- my unit was broken into and the lock was replaced with another public storage lock. I spoke with the clerk who stated it was impossible and that I had the wrong key. I had her walk back to the unit with me and showed her that this was a different lock and all she did was shrug and walk away. I truly believe she was involved in the theft of some of my belongings just by her demeanor.Save yourself the aggravation of dealing with this place and just don’t rent there.
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August 2023 by D Brooks
Tanisha was very helpful and courteous. She was even able to get my unit rent decreased per month, after I payed my past due amount. I appreciate her help. Thanks a bunch.
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June 2023 by Nicole L.
This place is the worse they didn't have a dolly, they don't answer the phone, they harass you for a payment right after making one all month long. They take you merchandise unlawfully please don't put your belongings in this place not even for a day.
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June 2023 by carmel Cocoa
They need workers who understand what everything means. Yeah I should have kept up with payments but they need to mentally understand what “up for auction”, and sold are 2 different things. FOR THOSE THAT ARE CONFUSED!
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February 2023 by Alie S.
The absolute worst storage unit ever! Found rat debris all over my unit and water damage and they refuse to see this!! Poor customer service as well. DO NOT store anything here!
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December 2022 by wanda eatman
Sooooo my stuff came up missing when they cut my lock off and my payment was late by 2 weeks I had to file a police report so I’d say hellll naw the employees are now fired but they still stole my stufff ????
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November 2022 by Danielle Burnaska
We used this Public Storage to store everything from our house that we had just sold and when it came time to move everything out, our couch has mold on it and there was evidence of mice in all of our things.
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October 2022 by Marsha Underwood
I received the wrong rate and was told I would receive a call from owner to correct it. I have not received a call yet it’s been a month. A discount was added that gave me a higher rate than I asked for I would like a correction and a phone call
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October 2022 by Cecee Swint
This was my first experience ever having to purchase a storage unit while moving, but Ms. Shanté at the front desk, was very helpful, quick, and knew everything she was talking about. Also, she made sure that I got the same size unit for the $1 month sale they have, which was a relief for me of course. She also showed me the size of the unit to make sure that, that was what I wanted to purchase.
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October 2022 by David Tabor
Shante she was very professional. More professional than all the other people I dealt with in your company. Your company should be proud to have her on their team.
