Sleep Number offers a positive shopping experience, highlighted by attentive and knowledgeable staff who provide excellent customer service. Customers have praised associates like Dawn and Keith for their dedication and thorough explanations of various mattress models. Many have expressed excitement about their new purchases, citing the helpfulness and patience of the sales team. While most experiences are favorable, some customers have raised concerns about mattress quality, specifically regarding indentations that appeared shortly after purchase. Despite this, the company provides a 10-year warranty, which offers some reassurance. Additionally, the delivery service has been noted as efficient and professional. Overall, Sleep Number is recognized for its friendly service and commitment to customer satisfaction.
Excellent product and service is outstanding! Michelle and Mia were wonderful associates! This is our second Sleep Number Bed! They just keep getting better! Our first one lasted 20 years!
June 2026
Michelle was fantastic. Explained everything, very professional, great attitude, and very helpful. She was also very knowledgeable about the products you sell. She is an asset to your company.
May 2026
From the moment we walked in until we left Keith was amazing. Hospitality is an understatement. He treated us like family and I recommend that if you need a Sleep Number go see him
