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March 2024 by Allison Belaire
I get my brows done here, Lauren does such an amazing job & actually listens to how you like your brows!
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March 2024 by Faiyad C
Had such a bad experience with the Manager named Tracie. She is very unprofessional and seems like she does not know what she is doing, especially as a manager! I’ve been here before several times but today was such a bad experience. She should not be working in customer service!! Especially with an attitude and lack of customer care.
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March 2024 by Isis D
Staff was rude came in at 7:30 which they close at 8 followed me around the store was so rude to the point where I left will not be back
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February 2024 by Carmen L. Contreraz
Upon entering Ulta A salesperson asked my if she could help She stated I remember you. Elizabeth was so helpful pulling up information on specific hair tools. She researched where the products were available. She was patient and showed and listened to my needs. Brianna also helped me with lipsticks. She showed me quite a few. It's been a while since I've bought lipstick . She was happy to show me the colors I wanted. Can't say enough about the staff
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January 2024 by Elizabeth Torres
Went in for a few items, was followed the whole time and not once asked if I needed help. Just stared at and followed, go to check out and the girl claims she can’t find my account. She asked me multiple times “are you sure you’ve been here before?” Even after scanning my app, she can’t find my account. I’m a diamond tier member and have a credit card with them! I continued with the check out, annoyed but not wanting to go to another location. The one star is for customer service who assured me my phone number was correct and that they would make sure my points are added to my account. Extremely rude staff.
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January 2024 by J Walker
The staff was very helpful and nice
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January 2024 by Najla
Who does not like Ulta!! :) Always good experience for me!!
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January 2024 by Megan Priebe
I've had mixed experiences at this locations. My most recent visit though was right before Christmas and while it wasn't busy, I had nobody approach me and ask if I needed help. Then when I went to pay at the register, the associate had no idea how the birthday rewards worked. I thought it was like Sephora where you got a free offer for your birthday month. I guess I was wrong, it's just a coupon, but she even fought with me on that.
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December 2023 by Nadia Kassim
Very clean and love to shop here
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December 2023 by Pink* October
Product Yes‼️Its ULTA But Service Everytime w/Us aren't Okay. Whenever we go to this location we're ALWAYS overlooked and never asked if we need Assistance. However we watch them Help/Ask Other Customers. Which is very Unpleasant to deal with considering what we Spend there..Not A Satisfied Customer At All
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November 2023 by Maleah Scott
Not a good experience. Ive been to this ulta location only 2 times. Both times employees were following me and the people im with like were going to steal making us feelRushed not even wanting to shop. Very rude with their tone. Not a good ulta location.
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November 2023 by Nicki Scully
The phone number on my rewards account got changed after shopping here. The workers are obviously trying to steal peoples points.
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November 2023 by Lonnial Williams
There when I need free air for car's tires. I cannot complain
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November 2023 by Kristin Ahonen
Store is organized and clean, staff was helpful.
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November 2023 by Kayla Polk
This Ulta is an embarrassment to the entire franchise. First of all HIRE some black people! Maybe they'll know to color match appropriately. I also had an unpleasant encounter with an extremely pale woman while checking out, she tried to give me a beat up already opened box of skincare for my annual "birthday gift" ( which was fully stocked) I asked her for a box that was sealed she insisted that all the products were the same and they'd all been nowhere but behind the register. I had ask this lady 3 times to give me a box that was sealed. I almost cussed her weird a$$ out because the back and forth was unnecessary, its unsafe to accept items with the seal broken. She ruined my experience completely. I got home and noticed my color indeed does not match so ill be returning everything and taking my coins over to Sephora because Ulta Allen Park employees clearly have a preference on customers. I'm done with Ulta.
