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July 2024 by Tony smith
Amazing place , especially Rayhan
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July 2024 by Stephanie
Needed a new SIM card. Eric made the process quick, easy, painless. THANK YOU!!
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June 2024 by kambrie shea
mike was super nice and very helpful ! 10/10 ?
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April 2024 by Matthew Bair
I'm reporting Verizon prepaid phone and card. Had it 3 months nothing wrong. Halfway through the fourth month my service ends. First calling. Next day text. Next day internet. I call 5 times one day 3 the next. These ppl are so obviously lying and giving the runaround and completely lied to in such a fashion nobody would believe it. One hung up. Another put me on hold for 22 min. I knew right away (cause it was the 8th call she wasn't coming back. Said it right away. 9th and final time calling and repeating my information for the hundredth time the "higher up person" (their words exactly) asks for my info again n says my IMEI number n pin is wrong. Even though the first 8 times it wouldn't have proceeded if it was. Kept saying things and answers that were completely nothing to do with the issue. The fourth or fifth call the lady said "I don't understand your problem" over n over n over to every and anything they said. This is criminal organization. I knew I always paid my bill on the first n it wasn't due but maybe there was a hidden rip off fee. So I paid again and it said it was in reserve. So account should be good. Ask for a refund repeat what's going on for diff times lastly to be told my info was wrong when it wasn't the other 50 times I gave it. Absolutely intentionally done. Obvious. I know I'll never see the second payment. They couldn't fix anything didn't even try but took my money. I'd like to find out where these ppl working knowingly do this are. Pathetic scum. Theyknowingly make it so hard n not worth the hassle cause they know if they gaslight the heck out of you you'll eventually give up. Nobody suing for 50 or 100 dollars
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April 2024 by Dean Hak
Got helped by Ahmad. Very helpful and knowledgeable.
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March 2024 by EastsideDetroit (EastsideDetroit)
Verizon had a glitch to where I couldn't pay my cell phone bill online or through the automatic system so I had to come in and pay them
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March 2024 by Lonnie Williams
What can I say about Verizon you guys don't know
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March 2024 by Dale Halm
Awesome costumer service.
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March 2024 by Steven Kennedy
Excellent store, fantastic service. Went to another location before my visit here and the team couldn't sort out a promo I was texted. Decided to give Verizon another chance before jumping to another provider.
This store did great and were very friendly. Manager seems to care and was checking in on everyone. Will make it a point to come back.
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February 2024 by Mohammed Ali
Bed service 1/10 wasting time
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February 2024 by Mac
Alot of stress when dealing with Verizon Wireless my advice would be stay away.
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January 2024 by Jeffrey Dallas
Staff was knowledgeable knew exactly what I wanted. Took a quite of time to get seen but it quick one wi sat down with a team member
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December 2023 by Carmen Gourlay
We’ve had an amazing experience with Char. She is knowledgeable and extremely helpful. Thank you Char for all of your help.
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December 2023 by ALI MAKKI
The assistant manager displayed a lack of politeness and respect when I approached to return some items. Instead of handling the situation with courtesy, he expressed displeasure, mentioning that my request was impacting his performance metrics.
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November 2023 by Rae Fleming
My rep antonio was great. He helped me with my bill and my devices without a problem. I had a great time at the store.
