Mercantile Bank, located in Alma, is known for its outstanding customer service and friendly staff. The branch operates by appointment only, encouraging customers to call to schedule visits. Reviewers express their appreciation for the staff, highlighting individuals who have been particularly helpful and patient during transactions. Many customers feel welcomed and valued, noting that the team goes above and beyond to assist them with their banking needs. The branch is consistently described as clean and orderly, creating a pleasant atmosphere for banking. Overall, customers are happy with their experiences at Mercantile Bank and value the friendly, informative service they receive.
Everyone there is amazing. Heather Abdulla is the best one. I love Mercantile and will promote them everywhere I go. Joy O’Neil is the best partner we have to grow our business. Thank you for the best staff ever.
December 2023
Kaitlyn was so patient and thorough during my multiple transactions. She was sure to check over each aspect with a smile and friendly communication!
December 2023
The team at this mercantile bank is always helpful and kind
